Mitarbeiter (m/w/d) Client Support

TN Germany; Deutschland; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An established industry player in healthcare is seeking an IT Specialist to join their dynamic team. This role offers the chance to analyze and resolve technical issues, manage IT infrastructure, and support a multidisciplinary team. With a commitment to fairness and diversity, the organization fosters a collaborative environment where your contributions can shape processes. Enjoy a permanent employment contract with competitive salary benefits, and the opportunity for professional development. If you are passionate about IT and eager to make a difference in a supportive setting, this position is for you.

Leistungen

Further Training Opportunities

Commitment to Diversity

Permanent Employment Contract

15% Subsidy for Occupational Pension Plan

Qualifikationen

• Completed training in the IT field or equivalent qualification.
• Extensive knowledge of network, hardware, software, and security systems.

Aufgaben

• Analyze and resolve errors on client PCs and peripheral devices.
• Manage various software systems and provide cross-location support.

Kenntnisse

Network Management

Hardware Troubleshooting

Software Management

Communication Skills

Team Collaboration

Logical Thinking

Ausbildung

IT Training or Equivalent Qualification

Tools

Windows Deployment Services

Jobbeschreibung

Job Description: IT Specialist at Bezirkskliniken Mittelfranken

Company: Bezirkskliniken Mittelfranken

Department: IT

Employment Type: Full-time or part-time

Published: 03.04.2024

With nine clinics, two homes, around 1700 beds, and approximately 3200 employees, we are one of the largest hospital organizations in the region. We are committed to providing high-quality care in psychiatry, neurology, and geriatric rehabilitation.

Responsibilities:

1. Analyze and resolve errors on client PCs and peripheral devices.
2. Coordinate with external service providers for troubleshooting.
3. Repair defective devices, including sourcing spare parts, warranty processing, and data recovery.
4. Manage various software systems.
5. Provide cross-location support.
6. Assess needs, obtain quotes, install, and configure hardware and software, including Windows Deployment Services.
7. Create reports and document activities within the software.
8. Supervise and mentor interns.

Qualifications:

• Completed training in the IT field or equivalent qualification.
• Extensive knowledge of network, hardware, software, and security systems.
• Proven experience in managing IT infrastructure systems.
• Logical and conceptual thinking skills.
• Strong team and communication skills.
• Participation in on-call duties.

What We Offer:

• An interesting and responsible role within a friendly, motivated, multidisciplinary team, with opportunities for further training and development.
• Commitment to fairness, diversity, and a discrimination-free work environment, supported by our inclusion agreement and high percentage of employees with disabilities.
• Opportunity to contribute ideas and actively shape processes.
• Permanent employment contract.
• Competitive salary according to TVöD-K, including social benefits and a 15% subsidy for your occupational pension plan.
• The position is classified as pay grade 9a TVöD-K, subject to meeting personal prerequisites.