Mitarbeiter Kundendienst / Customer Support Specialist / Order Management Specialist (German Sp[...]

JR Germany; Wiesbaden; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An established industry player is seeking an Order Management Specialist to join their team. This role is pivotal in ensuring customer orders are processed accurately and delivered on time, contributing to the overall customer satisfaction. You will work in a collaborative environment, tackling challenges and enhancing delivery processes. With a focus on continuous improvement, this position offers the opportunity to make a real impact in life sciences and biotechnology. Join a team that values diversity and innovation, and take the next step in your career with a company dedicated to transforming human health.

Leistungen

Comprehensive healthcare programs

Paid time off

Continuous improvement opportunities

Qualifikationen

• Experience in order management with a focus on customer satisfaction.
• Ability to manage orders from placement to delivery.

Aufgaben

• Process customer orders efficiently while adhering to company policies.
• Manage orders from placement to delivery, resolving issues proactively.

Kenntnisse

Order Management

Fluent in German

Proficient in English

ERP Systems (Oracle)

CRM Systems (Salesforce.com)

Tools

Oracle

Salesforce.com

Jobbeschreibung

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Client:

Cytiva

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

07.05.2025

Expiry Date:

21.06.2025

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Job Description:

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics, and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where your unique viewpoint matters. By harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities, from fundamental biological research to developing innovative vaccines, medicines, and cell and gene therapies.

At Cytiva, you will have the opportunity to continuously improve yourself and the organization—working on meaningful challenges with caring colleagues, customers, and patients. Take your next step to an impactful career.

Learn about the Danaher Business System, which makes everything possible.

Role: Order Management Specialist

This role involves processing customer orders efficiently while adhering to company policies, tracking orders through delivery, and resolving any issues.

This position is based in Dreieich, Germany, and requires on-site presence.

What you will do:

• Take ownership of the customer order process, ensuring accuracy and timely delivery.
• Manage orders from placement to delivery, addressing any challenges proactively.
• Contribute to improving our delivery process and participate in daily team meetings to share updates and enhance performance and customer satisfaction.

Who you are:

• Fluent in German and proficient in English.
• Experience with ERP systems like Oracle and CRM systems like Salesforce.com is advantageous.
• First years of experience in order management demonstrate your ability to succeed in this role.

Cytiva offers comprehensive benefits, including healthcare programs and paid time off, contributing to life beyond work. For details, visit Danaher Benefits Info.

#LI-NR1

Join our team today. Together, we’ll accelerate the real-life impact of science and technology. We partner with global customers to solve complex challenges and bring science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the unique perspectives it brings to our workforce, workplace, and markets.