Mitarbeiter Kundendienst / Customer Support Specialist / Order Management Specialist (German Sp[...]

Danaher - Global; Dreieich; Vor Ort; EUR 35.000 - 55.000; Vollzeit

Zusammenfassung

Ein innovatives Unternehmen im Bereich der Lebenswissenschaften sucht einen Order Management Specialist, der eine Schlüsselrolle in der Bearbeitung von Kundenbestellungen spielt. In dieser spannenden Position sind Sie dafür verantwortlich, dass die Bestellungen unserer Kunden genau und pünktlich bearbeitet werden. Sie arbeiten in einem dynamischen Team, das sich auf kontinuierliche Verbesserung und Kundenzufriedenheit konzentriert. Diese Rolle bietet Ihnen die Möglichkeit, in einem unterstützenden Umfeld zu wachsen und sich an der Schnittstelle von Wissenschaft und Technologie zu engagieren. Wenn Sie ein proaktiver Problemlöser sind und gerne im Team arbeiten, könnte dies die perfekte Gelegenheit für Sie sein.

Leistungen

Gesundheitsprogramme

Bezahlte Freizeit

Wettbewerbsfähige Leistungen

Qualifikationen

• Abgeschlossene kaufmännische Ausbildung ist erforderlich.
• Fließende Deutschkenntnisse und gute Englischkenntnisse sind wichtig.

Aufgaben

• Verantwortung für die Bearbeitung von Kundenbestellungen und deren effiziente Abwicklung.
• Proaktive Lösung von Lieferproblemen und Verbesserung des Lieferprozesses.

Kenntnisse

Kommunikationsfähigkeiten

Problemlösungsfähigkeiten

Organisationstalent

Ausbildung

Kaufmännische Berufsausbildung

Tools

ERP-Systeme (Oracle)

CRM-Systeme (Salesforce.com)

Jobbeschreibung

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

The Order Management Specialist is responsible for processing customer orders efficiently while adhering to company policies and tracking orders through delivery and resolving any issues.

This position is located in Dreieich, Germany and will be an on-site role.

What you will do:

1. We're seeking a proactive and organized individual to take ownership of our customer order process. You'll play a vital role in making sure our customers receive their orders accurately and on time.

2. Your responsibilities will include managing orders from placement to delivery, proactively addressing any delivery challenges, and contributing to making our delivery process even more efficient.

3. You'll also participate in brief daily team meetings to share updates and work together on ways to enhance our performance and customer satisfaction.

4. If you're a strong communicator, enjoy problem-solving, and thrive in a collaborative environment, this could be the perfect opportunity for you!

Who you are:

1. A completed "kaufmännische Berufsausbildung" provides a strong foundation.

2. Your fluency in German and good English skills will be key in this role.

3. Any initial experience with ERP systems like Oracle and CRM systems like Salesforce.com will help you hit the ground running.

4. First years of experience in an order management role demonstrate your ability to thrive.

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.