Would you like to get started in a successful family business? Then become part of WOCKEN Industriepartner and grow with us. For more than 60 years, we have been supplying industrial and trade businesses with technical goods at 13 locations, offering excellent professional service and providing an extensive rental machine fleet. Join us on the path to a promising future.
You Can Look Forward To The Following Tasks:
Ensuring the operation of our system environments
Installation, configuration and administration of Windows server and client systems
Support for client-server systems
Acceptance, processing, prioritization and, if necessary, forwarding of orders and faults by telephone and remote access including recording in the ticket system
Offering remote support initial solutions (1st and 2nd level)
Carrying out error analyses and initiating appropriate measures
Forwarding fault and service requests to appropriate service providers
Control and monitoring of assigned tickets in accordance with the service level agreements
Support for complex IT projects (software and hardware rollouts)
You Can Convince Us With This:
Completed training in the IT sector or corresponding practical work experience
Knowledge of the current operating systems / server systems (Microsoft, Linux)
Experience in dealing with VMware
Extensive hardware knowledge, incl. peripherals
Knowledge of IT security (firewall, antivirus, etc.)
Confident in using Microsoft Office products
Experience in working with a ticket system, preferably Jira
IT affinity and a quick grasp of things
Communication and teamwork skills
Very good written and spoken German skills
These Advantages Inspire:
Performance-related remuneration
Various additional benefits (e.g. vacation and Christmas bonuses)
Opportunities for continuous training and development
Secure job in a family business
Company pension scheme
Capital-forming benefits
Good work-life balance (30 vacation days, 5-day week)
Employee discounts
Company fitness
High-quality equipment in the area of communication
Would you like to become part of our team? Then we look forward to receiving your application in writing or by e-mail. You are also welcome to apply using our online form.
Application address:
WOCKEN Industriepartner GmbH & Co KG Felix Sundag Industriestrasse 14 49716 Meppen personal@wocken.com Phone: 05931 801-892
Additional Information: Requirements for the applicant: Basic knowledge: Client Management