Member Service Representative/ Teller - PT - Garmisch

Service Federal Credit Union; Ettaler Forst; Vor Ort; EUR 22.000 - 29.000; Vollzeit

Benefits dieser Stelle

PTO and paid holidays

401k with 8% company contribution

Mental health support via Talkspace

Identity theft protection (IdentityFor

Career growth opportunities

Zusammenfassung

Service Credit Union is seeking a Member Service Representative/ Teller to join our branch team in a customer-focused environment. You will process transactions accurately, open and close member accounts, and provide needs-based solutions with a high standard of service.

Candidates should have cash handling or retail experience, excellent verbal and written communication, strong organizational skills, and the ability to resolve member issues promptly.

Qualifikationen

• Cash handling experience desired.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.
• High school diploma or equivalent required.

Aufgaben

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is an essential function of this position.
• Perform other duties as assigned.

Kenntnisse

Cash handling

Customer service

Verbal communication

Written communication

Organization

Multitasking

Ausbildung

High school diploma or equivalent

Jobbeschreibung

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Service Credit Union is seeking a Member Service Representative/ Teller. This role is a great step for anyone interested in a banking career with growth opportunities. “Members are the priority at Service Credit Union, and every role at the credit union is responsible for supporting member solutions and contributing positively to member experience.”

Pay: $21.00, flexible based on experience.

Benefits

• PTO, and paid holidays.
• 401k with 8% company contribution after one year of employment.
• Free confidential mental health support program with Talkspace
• Free identify theft protection through IdentityForce Training and career growth opportunities.

A Day in the Life

• Accurately process all transactions maintaining proper security and exercising good judgement.
• Open and close member accounts.
• Provide outstanding service, problem resolution and needs-based selling.
• Create a positive member experience every time through confidence and enthusiasm.
• Build and retain member relationships through service quality.
• Regular and reliable attendance is an essential function of this position.
• Perform other duties as assigned.

Experience and Qualifications

• Cash handling experience desired.
• Customer service or retail experience preferred.
• Outstanding customer service skills.
• Excellent verbal and written communication skills.
• Good organizational skills with proven ability to multi-task.
• Ability to recognize and resolve member issues promptly, using courtesy and tact.
• High school diploma or equivalent required.

Open to US citizens only

At Service Credit Union we celebrate our employees' diverse backgrounds, ethnicities, gender identities, spiritual practices, abilities, and all the other traits that make us individuals. We follow the adage of treating others how we want to be treated while striving for understanding. Together, we create a unique credit union capable of serving our members needs with the same respect, empathy, and kindness we give each other.

Equal Opportunity Employer Employee European Union Privacy Notice https://servicecu.org/docs/default-source/noindex/ue_privacy.pdf

Who We Are

At Service Credit Union, our purpose is doing what is right for our members, which is so much more than a job. Joining Service CU means joining “one team” all connected by the same values: family, community, service and integrity.