Member of Commercial Staff

CLERA; München; On-site; EUR 70,000 - 100,000; Full time

Benefits offered by this job

Visa sponsorship

Job summary

Clera Labs, Inc. in Munich, Bavaria, is seeking a Customer Success professional to own customer relationships across the full lifecycle for an energy software solution.

You will onboard customers, deepen product understanding, and help clients realize ongoing value. The role requires German and English fluency, 2+ years in a business-facing role, and on-site work in Munich with visa sponsorship.

Qualifications

• Native German and fluent English required.
• At least 2 years in a business-facing role.
• Ability to understand product, market, and customer needs.
• Some experience with energy markets or strong interest.

Responsibilities

• Build relationships with new customers and set foundations for long-term partnerships.
• Develop understanding of product, energy market, and customer needs to inform decisions.
• Own onboarding and ongoing engagement to support satisfaction and value realization.

Skills

Communication

Relationship management

Job description

About the Role

Join the commercial team at an energy software company focused on industrial battery storage. You will own customer relationships across the full lifecycle, helping customers get lasting value while deepening the team's understanding of the energy market.

What You'll Do

• Build relationships with new customers and establish strong foundations for long-term partnerships.

• Develop a deep understanding of the product, energy market, and customer needs to inform decisions.

• Own customer onboarding and ongoing engagement, supporting satisfaction and value realization.

What We're Looking For

• At least 2 years of experience in a business-facing role.

• Native German proficiency and fluent English.

• Strong communication and relationship-management skills.

• Ability to develop product, market, and customer insights.

• Some experience with, or a genuine interest in, energy markets.

• Comfort taking ownership of customer relationships and outcomes throughout the customer lifecycle.

Compensation & Benefits

Base salary: €70,000 to €100,000 annually. Visa sponsorship is available.

Location

On-site in Munich, Bavaria, Germany.