Medical Support Assistant (Office Administration)

US Military Treatment Facilities under DHA; Vilseck; On-site; EUR 32,000 - 43,000; Full time

Job summary

US Military Treatment Facilities under DHA is seeking a Medical Support Assistant (Office Automation) GS-05 to perform clerical, receptionist, and recordkeeping duties for an overseas Medical Treatment Facility in Vilseck, Germany.

Key responsibilities include managing patient appointments and records, coordinating emergency responses, directing visitors, and utilizing automated health systems to ensure smooth clinic operations in a DoD environment.

Qualifications

• Typing at least 40 words per minute with accuracy.
• Experience receiving patients or visitors and verifying appointment information.
• Experience using automated scheduling systems or electronic records databases.
• Ability to maintain and update records to ensure accuracy and regulatory compliance.

Responsibilities

• Manage patient appointments and records to support smooth clinic operations.
• Coordinate emergency responses and direct visitors as needed.
• Utilize automated health systems (e.g., CHCS/AHLTA) to support daily clinic operations.

Skills

Typing 40 wpm

Clerical duties

Receptionist duties

Recordkeeping

Education

Four years of education above high school

Job description

About the Position:

As a Medical Support Assistant (Office Automation) GS-05, you will perform clerical, receptionist, and recordkeeping duties for an overseas Medical Treatment Facility. Key responsibilities include managing patient appointments and records, coordinating emergency responses, directing visitors, and utilizing automated health systems (such as CHCS and AHLTA) to support smooth clinic operations.

This is a Direct Hire for Certain Personnel for the DoD Workforce Solicitation

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Proficiency Required:

This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

Specialized Experience

• Receiving patients or visitors in a medical, professional, or office setting to verify appointment information or address routine administrative inquiries;
• Experience using automated scheduling systems or electronic record databases; and/or
• Maintaining, filing, and updating records and documentation to ensure information accuracy, proper record identification, and/or regulatory compliance.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education

Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience:

A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.