Medical Services Operations Manager

French Consulting; Kaiserslautern; Hybrid; EUR 90,000 - 130,000; Full time

Job summary

French Consulting in Sinsheim HQ is seeking a Medical Service Operations Manager to oversee Health Care Task Order contracts and ensure deliverables meet contractual objectives. The role requires coordinating staff, onboarding, timekeeping, and quality control while supporting business development.

The position involves travel across Germany/Europe, with one on-site day per week at HQ and remote work for the remainder.

Qualifications

• Experience in Operations/Project Management with resource allocation and leadership.
• Proficient in MS Word, Excel, PowerPoint and Outlook.
• Fluent in English; German knowledge is desirable but not required.
• Experience with U.S. Government contracting or DoD contracts preferred.
• Highly organized with the ability to manage multiple tasks with minimal supervision.
• Bachelor’s or Associate degree in a business-related field preferred.
• Knowledge of U.S. Government Contracting preferred.
• U.S. military experience in Germany preferred.
• Experience in managing medical DoD contracts desired.

Responsibilities

• Oversee all aspects of Contract Management.
• Manage security/background checks and credentialing for staff.
• Interview candidates, make selections, provide salary input, support onboarding.
• Oversee timekeeping and absence requests.
• Provide Quality Control assurance.
• Care and recognition of employees.
• Coordinate backfill when needed.
• Assist with invoicing and expense monitoring.
• Handle equipment ordering, maintenance and inventory as required.
• Supervise Project Officers, Team, and/or Site Leads as directed.
• Interface with CORs as directed.
• Ensure safety compliance.
• Assist Business Development with input for technical volumes.

Skills

Operations management

MS Office proficiency

English fluency

German language (desirable)

High organization

Education

Bachelor's/Associate degree in business or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

We are looking for people to join our HQ Management Team in Sinsheim

Job Opening

• Title: Medical Service Operations Manager
• Location: 1 Day/week required to work out of HQ in Sinsheim. Remote work is authorized for the remainder of the days. Frequent site visits required within Germany/Europe (primarily in the KMC area).
• Start Date:January 2027
• Job-Type: Full-Time

Job Overview

Reporting to the Director of Operations, this position will primarily support all Health Care Task Orders, including all personnel assigned therein. The successful candidate will monitor and supervise all Health Care Task Order contracts, ensuring all deliverables and contractual objectives are met. This includes, but is not limited to: quality control, recruiting, hiring, relocation assistance, on- and off-boarding, and management of Health Care Task Order contracting personnel. This role will ensure employees adhere to and comply with contractual regulations and procedures. They will also assist the company’s Business Development team in shaping future contract opportunities, identifying and pursuing networking leads, and strengthening the company’s brand.

QUALIFICATIONS

• Operations/Project Management experience in business and management settings. Must have excellent demonstrable experience in utilizing principles of resource allocation, leadership techniques, and coordination of people and resources.
• Solid level knowledge and use of the Microsoft Office suite of database programs, including (but not limited to): Microsoft Word, Excel, PowerPoint, and Outlook.
• Fluent in the English language, with a high level of oral and written communication skills. Ability to understand and speak German is desired but not required.
• Experience with OCONUS U.S. military organizations and installations is preferred.
• Must be extremely organized and capable of completing multiple tasks with minimal supervision.
• A bachelor’s or Associate’s degree (or equivalent) in a business-related field is preferred.
• Knowledge of U.S Government Contracting is preferred.
• U.S military experience (e.g., military retiree living in Germany with EU-wide U.S. installation access) is preferred.
• Experience in managing medical DoD contracts is desired.

JOB DESCRIPTION

• All aspects of Contract Management
• Manage potential employee Security/Background checks and credentialing
• Interview, make candidate selections, provide salary recommendations, and assist with onboarding and in-processing
• Oversight of timekeeping and absence requests
• Provide Quality Control assurance
• Care and recognition of employees
• Backfill coordination
• Assist with invoicing
• Expense monitoring
• Equipment ordering, maintenance, and inventory as required
• As directed, supervise Project Officers, Team, and/or Site Leads
• As directed, interface with CORs
• Handle safety aspects
• Assist with Business Development (i.e., provide input for technical volumes)

DOCPER/SOFA/Logistical Support Status

This position is NOT eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.

We are proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or protected veteran status.