Medical Services Coordinator

French Consulting; Ramstein-Miesenbach; Vor Ort; EUR 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Training opportunities

Meaningful work

Friendly team environment

Zusammenfassung

French Consulting is hiring Medical Services Coordinators to support the Referral Management Center at Ramstein AB, Germany. The role focuses on scheduling, referrals tracking, and ensuring timely care for military families.

Ideal candidates are organized, detail-oriented, tech-savvy, and able to communicate effectively with patients and providers. Full-time on-site work and opportunities for skills development are offered.

Qualifikationen

• High School diploma or GED required.
• Administrative training preferred.
• Proficiency in Microsoft Office; Excel a plus.
• BLS certification or willingness to obtain.
• Knowledge of TRICARE is a plus.
• U.S. Citizenship required.

Aufgaben

• Review and process referrals for completeness and TRICARE coverage.
• Schedule and track specialty care appointments across MTFs and networks.
• Provide customer service and guidance to patients, families, and providers.
• Support administrative programs such as MEB and STR.
• Prepare reports and maintain documentation in line with standards.

Kenntnisse

Organization

Communication

Problem solving

Ausbildung

High School diploma or GED

Administrative training

Tools

Microsoft Office

Excel

Jobbeschreibung

Job Opportunity: Medical Services Coordinator– Referral Management Center

We are looking for individuals who want to join our team at Ramstein Air Base.

Location: Ramstein Air Base, Germany – 86th Medical Group

Start Date: Immediately

Schedule: Full-Time (Monday–Friday, 0700–1630, excluding U.S. Federal holidays)

Make a Difference Behind the Mission

Are you detail-oriented, organized, and passionate about supporting healthcare operations? French Consulting is hiring Medical Services Coordinators to provide administrative support within the Referral Management Center at Ramstein AB.

You’ll play a vital role in making sure patients are scheduled promptly, referrals are tracked, and providers have the information they need to deliver quality care.

What You’ll Do

Referral Management & Nursing Support

• Review and process referrals for completeness, TRICARE coverage, and accuracy
• Schedule and track specialty care appointments across MTFs, network, and non-network providers
• Provide customer service and guidance to patients, families, and providers
• Support administrative programs such as Medical Evaluation Boards (MEB) and Service Treatment Records (STR)
• Prepare reports and maintain documentation in compliance with standards

Who You Are

• You thrive in administrative and coordination roles, keeping systems and processes running smoothly
• You’re organized, detail-driven, and proactive in solving problems
• You’re mission-minded and value supporting the healthcare needs of the military community
• You’re tech-savvy and comfortable with electronic systems and databases
• You’re a strong communicator who can put patients and providers at ease

Qualifications

• High School diploma or GED required; Administrative training preferred
• Proficiency in Microsoft Office (Excel experience a plus)
• Basic Life Support (BLS) certification (or willingness to obtain)
• Knowledge of medical terminology or TRICARE is a plus
• U.S. Citizenship required

Why You’ll Love It Here

• Stable weekday schedule with work-life balance
• Meaningful work supporting U.S. military families overseas
• Training opportunities to expand your skills
• Friendly, mission-focused team environment

DOCPER/SOFA/Logistical Support Status

This position is not eligible for support under NATO Status of Forces Agreement (SOFA) supplemental agreement articles 72 or 73.

French Consulting is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.