Medical Office Clerk

Decypher; Ramstein-Miesenbach; Vor Ort; EUR 20.000 - 40.000; Vollzeit

Zusammenfassung

Join a forward-thinking company dedicated to providing exceptional healthcare solutions. This role is ideal for individuals with a strong background in medical office administration and U.S. Military Healthcare systems. You will be responsible for greeting patients, scheduling appointments, and managing medical records, ensuring a smooth operational flow. The organization values diversity and equal opportunity, fostering an inclusive environment where your contributions are recognized. If you're looking to make a meaningful impact in a supportive team, this position is for you.

Qualifikationen

• Three years cumulative experience in military healthcare or medical office.
• Fluency in English and strong communication skills are essential.

Aufgaben

• Greet patients and manage appointment scheduling effectively.
• Maintain and organize medical records for accuracy and completeness.
• Perform clerical duties to support medical operations.

Kenntnisse

Fluency in English

General medical ethics

Telephone etiquette

Excellent communication skills

Customer service skills

General office administrative skills

Clerical skills

Typing (50 WPM)

Ausbildung

High School Diploma or GED

Diploma

Jobbeschreibung

Decypher is a leading integrator of professional, technology, and management solutions and services. We provide our services globally to Federal, Commercial, Local and State clients. Our employees are our most valuable asset and play an integral role in the success of Decypher and our clients. Working at Decypher is not a job, but a career where your talent and energy is respected, and you can personally make a difference. Decypher invites you to join our professional team.

Applicants must be located near to potential work site:

• Landstuhl, Germany
• Sembach, Germany
• Katterbach, Germany
• Grafenwoehr, Germany
• Vilseck, Germany
• Stuttgart, Germany
• Garmisch, Germany
• Baumholder, Germany
• Kaiserslautern, Germany
• Wiesbaden, Germany
• Ramstein, Germany
• Spangdahlem, Germany
• Geilenkirchen, Germany

Minimum Qualifications:

• Degree: Diploma
• Education: High School or higher
• Experience: Three years cumulative overall experience in the following areas:

a) Two years' experience with U.S. Military Healthcare delivery system and benefits or civilian managed care medical/administrative environment and/or

b) Two years working experience in a medical office or clinical environment and

c) One year experience with the Composite Health Care System (CHCS)

• Fluency in English
• Fully qualified typist 50 WPM
• General medical ethics, telephone etiquette, excellent communication and customer service skills
• General office administrative and clerical skills to perform receptionist duties
• High school diploma or General Educational Development (GED)
• Medical terminology desired

This job description is not intended to be all inclusive. Therefore, the employee may be requested to perform other reasonable duties as assigned by the immediate supervisor or other management as required.

Required Skills/Abilities

• Greets patients/visitors at a front desk, information center or office setting. Answers main office phone line. Directs telephone calls to appropriate section for assistance. Takes messages as required.
• Arranges and schedules medical appointments and determines patient eligibility for services. Determines patient eligibility, schedules appointments, relays general instructions to patients, or makes referrals to other sections.
• Obtains updates and files medical records as needed. Organizes and researches patient records, extracts needed information, and reviews records for completeness, accuracy, and consistency within established guidelines.
• Ensures arrival of medical records prior to appointment(s). Initiates and locates patient medical records as needed. Obtains documentation as requested by healthcare providers (test results, or documentation not yet filed in records).
• Performs other administrative and clerical duties in support of the medical care and operational support. Creates appointment schedules and templates in patient appointment computer system. Conducts end-of-day process at close of business and resolves any delinquent or pending appointments in computer system.

At Decypher we believe that equal opportunity fuels innovation by using the strengths of individual differences. Therefore, we strive to provide a welcoming and inclusive work environment. Decypher is fully committed to a program of equal opportunity for all applicants and employees and will actively carry out all federal and state regulations and executive orders. We apply our equal opportunity policy to all employment decisions.

This position is not authorized for remote/telework