MCC Troubleshooter (Maintenance Control Center) – DHL Airline (m/f/x)

European Air Transport Leipzig GmbH; Schkeuditz; On-site; EUR 65,000 - 90,000; Full time

Benefits offered by this job

Great Place to Work

International airport environment

Training opportunities

Career advancement

Health insurance

Parking and e-charging

Staff cafeteria

Job summary

European Air Transport Leipzig GmbH, part of the DHL Group, seeks an experienced maintenance planner to coordinate AOG support, generate troubleshooting task cards, and work closely with Engineering to secure approvals. You will monitor defects, document actions, and contribute to weekend planning and cross-department projects.

The role requires a Certifying Staff license (EASA Part-66 B1/B2), 5+ years in work planning, and fluency in English and German.

Qualifications

• Completed degree program and several years of relevant professional experience, or extensive relevant professional experience in aircraft maintenance.
• Holder of a Certifying Staff License in accordance with EASA Part-66 AML Category B1 or B2.
• Minimum of 5 years of experience in work preparation and planning within aircraft maintenance.
• Very good command of English and German, both written and spoken.
• Good knowledge of IT applications, including MS Office; experience with AMOS and/or TRAX is desirable.
• Strong systematic and analytical thinking skills.
• Ability to work effectively under pressure.
• Highly motivated, flexible, and reliable.
• Capable of working autonomously and taking initiative.

Responsibilities

• Coordinate troubleshooting activities and AOG support for EAT and outstations.
• Generate task cards for troubleshooting at EAT and non-EAT stations.
• Coordinate with Engineering to obtain maintenance release approvals.
• Liaise with Duty Manager, MCC, MOC, Planning, Stores and Engineering.
• Monitor and analyze defects per AMM, FIM and manuals.
• Support and execute troubleshooting at EAT and outstations.
• Document troubleshooting actions and corrective actions for repetitive defects.
• Provide all troubleshooting information to Duty Manager, Engineering, MCC and MOC.
• Review deferred defects and delays across the EAT CAMO-supported fleet.
• Initiate and follow up structured troubleshooting activities.
• Support weekend maintenance planning.
• Participate in cross-departmental projects.

Skills

AOG coordination

Troubleshooting

Maintenance planning

English & German fluency

Tools

AMOS

TRAX

MS Office

Job description

Join the success story of Europe's largest DHL airline - European Air Transport Leipzig GmbH.

We connect people worldwide and live by strong values that make a difference. At EAT we combine flight operations and a maintenance organization under one roof, creating exciting opportunities for aviation professionals.

YOUR TASKS:

• Coordination of all trouble shooting activities and AOG support on EAT and non EAT outstations.
• Generation of task cards for troubleshooting activities at EAT and non-EAT stations.
• Cooperation with Engineering to obtain maintenance release approvals from the manufacturer.
• Coordination with the Duty Manager, MCC, MOC, Planning, Stores, and Engineering departments.
• Monitoring and analysis of defects and error messages in accordance with the AMM, FIM, and manufacturer manuals.
• Support and execution of troubleshooting activities at EAT and non-EAT outstations.
• Documentation of troubleshooting activities and corrective actions related to repetitive defects.
• Responsibility for providing all troubleshooting-related information to the Duty Manager, Engineering, MCC, and MOC.
• Continuous review of deferred defects and delays across the EAT CAMO-supported fleet.
• Initiation and follow-up of structured troubleshooting activities.
• Support of weekend maintenance planning.
• Participation in cross-departmental projects.

YOUR PROFILE:

• Completed degree program and several years of relevant professional experience, or extensive relevant professional experience in aircraft maintenance.
• Holder of a Certifying Staff License in accordance with EASA Part-66 AML Category B1 or B2.
• Minimum of 5 years of experience in work preparation and planning within aircraft maintenance.
• Very good command of English and German, both written and spoken.
• Good knowledge of IT applications, including MS Office; experience with AMOS and/or TRAX is desirable.
• Strong systematic and analytical thinking skills.
• Ability to work effectively under pressure.
• Highly motivated, flexible, and reliable.
• Capable of working autonomously and taking initiative.

OUR OFFER:

• A workplace at a Great Place to Work for the worlds most awarded TOP Employer 2025
• An international work environment with colleagues directly at the airport
• Training opportunities tailored to your personal development
• Career advancement opportunities within the company
• Language courses suited to your personal level (German, English)
• Additional health insurance with a generous budget and various health offers
• Company-supported daycare places
• Employer-subsidized 24/7 staff cafeteria and free beverage offer
• Very affordable job tickets
• JobRad, also available as an e-bike
• Parking spaces and free e-charging stations
• Discounted flight tickets for private use
• Exciting team and company events
• Gym and sports activities on our LEJ Campus
• Pay according to collective agreement
• Option for additional time off

BECOME PART OF THE TEAM:

Your contact person is Magdalena Brockmann. If you need any other information, please go in contact by calling [phone].

CONNECT PEOPLE. IMPROVE LIVES.