Airport & Handling Contracts Supervisor (m/w/d)
European Air Transport Leipzig GmbH
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Job summary
European Air Transport Leipzig GmbH, part of DHL Group, is seeking an Airport & Handling Contracts Supervisor to manage contracts with airports and ground handling providers at Leipzig/Halle (LEJ).
You will analyze airport charges, prepare profitability analyses and projections, support network planning, review invoices, and coordinate contract renewals with internal teams to drive cost efficiency and compliant operations.
Qualifications
- Degree in (air) transportation, purchasing, finance, or business administration or several years in the field.
- 3+ years in customer service or a similar commercial role.
- Experience in aviation operations, commercial, or legal; aviation knowledge is a plus.
- Fluent English and German; additional languages a plus.
- Strong Excel skills, data analysis, pivot tables, and reporting.
- Ability to use complex IT systems and databases; BI knowledge is advantageous.
- IATA SGHA knowledge and ground handling market familiarity are assets.
- Negotiation experience is a plus.
Responsibilities
- Analyze airport charges, handling costs, and fees to identify optimization opportunities.
- Prepare profitability analyses, projections, and cost calculations for strategic decisions.
- Support network planning by evaluating financial impact of route changes.
- Represent EAT in airport consultations and assess fee structures.
- Coordinate contracting process for new, renewed, and amended agreements with airports and providers.
- Draft and renew contracts between EAT and client airlines at Leipzig/Halle for ground operations.
- Review network changes and implement contractual adjustments as needed.
- Review invoices and ensure billing aligns with contracts with Finance.
- Provide contractual advice and contribute to process and standard improvements.
Skills
Education
Tools
Job description
Join the success story of Europe's largest DHL airline - European Air Transport Leipzig GmbH.
We connect people worldwide and live by strong values that make a difference. At EAT we combine flight operations and a maintenance organization under one roof, creating exciting opportunities for aviation professionals.
As an Airport & Handling Contracts Supervisor, you are responsible for managing all contracts with airports, ground handling service providers, and other business partners. A particular focus is on analyzing and evaluating airport charges, preparing profitability analyses, projections, and decision-making documents, as well as identifying opportunities for optimization to support strategic, operational, and commercial decisions. To do this, you will use various systems and data sources and apply strong analytical skills and a keen aptitude for numbers. In addition, you will represent EAT in airport consultations and be responsible for reviewing, validating, and approving invoices from airports and service providers.
- Analysis and evaluation of airport charges, handling costs, and other airport fees to identify opportunities for optimization and cost savings
- Preparation of profitability analyses, projections, cost calculations, and decision-making documents to support strategic, operational, and commercial decisions
- Support for network planning by assessing the financial impact of changes to the network, flight frequencies, and routes
- Representing EAT in airport consultations, as well as analyzing and evaluating planned changes to fee and charge structures
- Collaborating on cross-team management and coordination of the entire contracting process for new agreements, renewals, and amendments to agreements with airports and ground handling service providers
- Coordinating the drafting and renewal of contracts between EAT and client airlines at the Leipzig/Halle location for ground operations services
- Reviewing network changes and implementing necessary contractual adjustments
- Reviewing invoices from airports and service providers and ensuring billing complies with contract terms in close coordination with Finance
- Providing contractual advice, ensuring consistent contract documentation, and collaborating on cross-functional projects and the further development of processes and standards
- A college degree in (air) transportation, purchasing, finance, or business administration, or several years of professional experience in the relevant field
- At least three years of professional experience in customer service or a similar commercial role
- Professional experience in the aviation industry (operational, commercial, or legal); practical experience in aircraft ground handling or as an auditor is a plus
- Excellent command of English and German; knowledge of additional foreign languages is a plus
- Excellent proficiency in Microsoft Office (Excel, PowerPoint), particularly in data analysis, pivot tables, and reporting
- Strong technical aptitude and the ability to confidently use complex IT systems and databases
- Knowledge of Power BI or comparable business intelligence tools is a plus
- Strong aptitude for numbers and analytical skills for preparing calculations, projections, and decision-making documents
- Knowledge of the IATA SGHA is a plus
- Knowledge of the international ground handling market and relevant suppliers is a plus
- Flexibility, interpersonal skills, problem-solving skills, decisiveness, and effective communication
- Ability to interact with legal, commercial, and operational departments; negotiation experience is a plus
- Friendly and open-minded demeanor
- Persuasiveness, diplomacy, and the ability to explain complex issues in simple terms
- Ability to work in a team and resilience under stress
- A workplace at a Great Place to Work for the worlds most awarded TOP Employer 2025
- An international work environment with colleagues directly at the airport
- Training opportunities tailored to your personal development
- Career advancement opportunities within the company
- Language courses suited to your personal level (German, English)
- Additional health insurance with a generous budget and various health offers
- Company-supported daycare places
- Employer-subsidized 24/7 staff cafeteria and free beverage offer
- Very affordable job tickets
- JobRad, also available as an e-bike
- Parking spaces and free e-charging stations
- Discounted flight tickets for private use
- Exciting team and company events
- Gym and sports activities on our LEJ Campus
- Flexible working hours and the option for remote work
- Pay according to collective agreement
- Option for additional time off
#dhl #express #job #leipzig #aviation #hrbptx #eatlej
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