Marketing Technology Manager - CRM & Fundraising Platforms

Welthungerhilfe (WHH); Bonn; On-site; EUR 55,000 - 85,000; Full time

Benefits offered by this job

Fair Compensation

Work-Life Balance

Modern & Agile Work Environment

Personal & Professional Growth

Team

Job summary

Welthungerhilfe is seeking a Marketing Technology Manager – CRM & Fundraising Platforms to lead the modernization of our CRM landscape in Bonn or Berlin. You will drive the rollout of new platforms, integrate systems, and ensure data-driven fundraising capabilities across marketing, fundraising, IT, and finance teams.

You will work with MFPlus, DynaCampaign, Salesforce, SAP, and similar systems, translating business needs into practical solutions while maintaining system stability.

Qualifications

• Background in Business Informatics, Information Systems, Marketing, or Business Administration, or equivalent practical experience with CRM/marketing tech.
• 1–3 years experience with CRM systems, marketing technology, or digital platforms.
• Familiarity with MFPlus, DynaCampaign, Salesforce, SAP, or related platforms.

Responsibilities

• Contribute to implementing and rolling out new marketing tech platforms, especially Dymatrix DynaCampaign, as part of the CRM transformation project.
• Translate business needs into practical CRM solutions and improvements with cross-functional teams.
• Shape and develop the CRM and fundraising tech stack, ensuring MFPlus, DynaCampaign and Inxmail work well together.
• Coordinate with external partners for implementation, integration and development of CRM and campaign management systems.
• Identify opportunities to streamline processes and reduce manual work through better system setup and automation.
• Support operation and ongoing improvement of core CRM systems; document changes and train colleagues.

Skills

CRM systems

Marketing technology

Digital platforms

Data-driven decisions

German

English

Education

Degree in Business Informatics / Information Systems / Marketing / Business Administration

Tools

MFPlus

DynaCampaign

Salesforce

SAP

Job description

Are you looking for a meaningful job where you can invest your skills, passion, and time in an impactful way? Do you want to work for an organization that is dynamic, goal-driven, and dedicated to making a difference? Welcome to Welthungerhilfe!

As one of Germany’s largest and most respected private organizations in development cooperation and humanitarian aid, we are committed to driving positive change. We operate independently from religious and political influences, ensuring that our actions are always guided by strong ethical principles . Through embracing innovation we strive to become a data-mature, human-driven organization that continuously improves the way we work.

Our vision: "Zero Hunger on a Healthy Planet." Join us in creating a world where everyone has access to food while ensuring a sustainable future for our planet. If you are ready to make an impact, we look forward to receiving your application!

Marketing Technology Manager - CRM & Fundraising Platforms* in Bonn or Berlin

The position is to be filled as soon as possible, with a contract duration of two years. At the end of the initial two-year contractual period, there are good prospects for conversion of the contract from a fixed-term to an open-ended employment contract. Employment location will be Bonn or Berlin, Germany.

Digital tools play a key role in how we connect with our supporters and drive our fundraising efforts. At Welthungerhilfe, we are currently modernizing our CRM landscape to better support our teams and strengthen our digital fundraising capabilities. Alongside our existing SAP-based solution, we are introducing cloud-based platforms such as Dymatrix DynaCampaign.

In this role, your main focus will be on shaping and implementing our future marketing and fundraising technology landscape. You will play an active role in our CRM transformation project, helping to introduce new platforms, improve system integration, and streamline how our teams work with donor and campaign data. While you will also ensure the stability of our existing systems, the role is primarily focused on project work, system development, and the rollout of new tools and processes.

You will work closely with colleagues from marketing, fundraising, finance, IT, and external partners to build a modern, well-integrated CRM ecosystem that supports effective and data-driven fundraising.

Your Responsibilities

• Contribute to the implementation and rollout of our new marketing technology platforms, particularly Dymatrix DynaCampaign, as part of Welthungerhilfe’s CRM transformation project
• Work with colleagues from marketing, fundraising, finance, and IT to translate business needs into practical system solutions and improvements
• Help shape and further develop our CRM and fundraising technology landscape, ensuring that tools such as MFPlus, DynaCampaign, and Inxmail work well together
• Coordinate with external service providers supporting the implementation, integration, and development of our CRM and campaign management systems
• Identify opportunities to streamline processes and reduce manual work through improved system setup and automation
• Support the reliable operation and continuous improvement of our core CRM systems
• Document system changes and support colleagues in using the platforms effectively through guidance and training

Your profile

• A background in areas such as Business Informatics, Information Systems, Marketing, Business Administration, or comparable practical experience working with CRM or marketing technology platforms
• Initial professional experience (around 1–3 years) working with CRM systems, marketing technology, digital platforms, or similar environments
• Familiarity with tools such as MFPlus, DynaCampaign, Salesforce, SAP, or comparable CRM or campaign management systems
• Interest in how digital platforms support fundraising, donor engagement, and campaign management
• Motivation to grow your CRM expertise, especially in DynaCamapaign, and to become a subject expert for our legacy system MFPlus
• You recognize the growing value of data in your field and strive to make evidence-based decisions
• Ability to work with both technical and non-technical colleagues and translate business needs into practical system solutions
• A structured and proactive working style, with curiosity for improving systems and processes
• Fluency in German and English (B2 or higher)

What We Offer

• Fair Compensation: A fair and equal remuneration based on a transparent salary scale.
• Work-Life Balance: Enjoy flexible working arrangements to support a balanced lifestyle.
• Modern & Agile Work Environment: Be part of a forward thinking organization that fully embraces digitalization and innovation across all areas.
• Personal & Professional Growth: Access diverse learning and development opportunities to advance your career.
• Team: Join our dedicated and diverse teams, where passion, expertise, and joy come together to create a better world.

In addition, Welthungerhilfe offers numerous other benefits, which are listed under Our benefits .

Your contact person is Peter Doerr. Welthungerhilfe is committed to fighting terrorism in all its activities. Accordingly, any applicant who is offered employment will be screened against lists of known and suspected terrorists.

* Welthungerhilfe values diversity and ensures an inclusive, non-discriminatory working environment. We welcome applications from suitably qualified people from all sections of the community.

Our Benefits

Find Out What Benefits Welthungerhilfe Offers For Employees.

Our Projects

We fight against hunger and poverty by implementing projects in numerous countries.

Our Strategy

"Zero Hunger on a Healthy Planet"

Transparency and Quality

Welthungerhilfe, its employees, as well as its partners commit to transparency and quality.