Manager Systems Excellence & Operations Controls Europe

DEU01 Johnson Controls Deutschland GmbH; Deutschland; On-site; EUR 90,000 - 120,000; Full time

Job summary

Johnson Controls, Inc. is seeking a senior Operational Excellence leader for the EMEA Systems (Controls) business. You will define standards, deploy capabilities, and drive best practices to enable growth and improved profitability across the region.

You will partner with regional leaders to optimize end-to-end operations, deliver revenue and margin improvements, and manage risk on major projects while promoting standardized processes and data-driven decision making.

Qualifications

• 10+ years of leadership experience in Operations, Operational Excellence, Project Management, or a related engineering environment.
• Engineering degree required; Lean Six Sigma certification preferred.
• Strong project management and change management capabilities.
• Proven ability to lead in a matrix organization and influence diverse stakeholders.
• Excellent communication, stakeholder management, and customer-focused mindset.
• Strong analytical, problem-solving, and data-driven decision-making skills.
• Ability to manage multiple priorities and drive continuous improvement in a fast-paced environment.
• Experience with process automation, digital transformation, and AI-enabled operational insights.

Responsibilities

• Own and drive Operational Excellence for the EMEA Systems (Controls) business, defining and deploying standards, capabilities, and best practices.
• Partner with Regional and Country Systems Leaders to enhance end-to-end operations, delivering revenue growth, margin improvement, cash performance, risk management, and project execution excellence.
• Act as the operational champion and subject matter expert, driving adoption of standardized processes, tools, and change management initiatives across the business.
• Lead OpEx initiatives that improve productivity, customer experience, and satisfaction through process, tool, and reporting standardization.
• Develop and implement performance improvement and process standardization programs to increase profitability and operational effectiveness.
• Monitor KPIs and business metrics, identifying trends, risks, and opportunities, and ensuring corrective actions are implemented.
• Manage risk and escalation processes on major projects, ensuring stakeholder alignment and effective mitigation strategies.
• Lead lessons learned, auditing, compliance, and governance processes to promote best practices and improve execution performance.
• Collaborate with Service, Finance, Commercial, Procurement, Legal, L&D, and other functional teams to deliver strategic initiatives.
• Drive adoption of self-service analytics, process automation, and AI-enabled operational insights to improve decision-making and operational performance.
• Own key operational and financial metrics, improving backlog conversion, project governance, and execution rigor across the region.

Skills

Leadership experience

Project management

Change management

Stakeholder management

Analytical

Data-driven decision making

Education

Engineering degree

Lean Six Sigma certification

Tools

Self-service analytics

Process automation

AI-enabled insights

Job description

What You Will Do

Own and drive Operational Excellence for the EMEA Systems (Controls) business, defining and deploying standards, capabilities, and best practices that support business growth and market needs. Partner with Regional and Country Systems Leaders to enhance end-to-end operations, delivering revenue growth, margin improvement, cash performance, risk management, and project execution excellence. Act as the operational champion and subject matter expert, driving adoption of standardized processes, tools, and change management initiatives across the business.

How You Will Do It

Lead Operational Excellence initiatives that improve business productivity, customer experience, and customer satisfaction through process, tool, and reporting standardization. Drive continuous improvement across Systems delivery operations, focusing on efficiency, quality, safety, cost, and delivery performance. Develop and implement performance improvement and process standardization programs to increase profitability and operational effectiveness. Monitor KPIs and business metrics, identifying trends, risks, and opportunities, and ensuring corrective actions are implemented. Manage risk and escalation processes on major projects, ensuring stakeholder alignment and effective mitigation strategies. Lead lessons learned, auditing, compliance, and governance processes to promote best practices and improve execution performance. Collaborate closely with Service, Finance, Commercial, Procurement, Legal, L&D, and other functional teams to deliver strategic initiatives. Drive adoption of self-service analytics, process automation, and AI-enabled operational insights to improve decision-making and operational performance. Own key operational and financial metrics, improving backlog conversion, project governance, and execution rigor across the region.

What We Look For

10+ years of leadership experience in Operations, Operational Excellence, Project Management, or a related engineering environment. Engineering degree required; Lean Six Sigma certification preferred. Strong project management and change management capabilities. Proven ability to lead in a matrix organization and influence diverse stakeholders. Excellent communication, stakeholder management, and customer-focused mindset. Strong analytical, problem-solving, and data-driven decision-making skills. Ability to manage multiple priorities and drive continuous improvement in a fast-paced environment. Experience with process automation, digital transformation, and AI-enabled operational insights.

Johnson Controls: Enhancing the Intelligence of Buildings

Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intensely on your unique mission. Better for your people. Better for your bottom line. Better for the planet. At Johnson Controls, we've been making buildings smarter since 1885, and our capabilities, depth of innovation experience, and global reach have been growing ever since. Today, we offer the world's largest portfolio of building products, technologies, software, and services; we put that portfolio to work to transform the environments where people live, work, learn and play.