Manager, Solutions Engineering, DACH (Remote, Germany)

Grafana Labs; Deutschland; Remote; EUR 150.000 - 180.000; Vollzeit

Zusammenfassung

An innovative company is seeking a Manager of Solutions Engineering for the DACH region. In this remote role, you will build and lead a high-performing team, driving customer success and community engagement. Your leadership will influence product development and ensure the delivery of value to customers. With a focus on exceeding financial targets, this position offers a unique opportunity to contribute to a dynamic environment that values diversity and inclusion. If you're passionate about technology and team development, this role is perfect for you.

Leistungen

Equity

Bonuses

Flexible Work Hours

Professional Development Opportunities

Qualifikationen

• 5-10 years of experience in high-tech industries with roles like Developer or Manager.
• Proven success in remote-first startup environments.

Aufgaben

• Attract and mentor a diverse team of Solution Engineers.
• Collaborate with sales leadership on customer programs and marketing initiatives.

Kenntnisse

Team Leadership

Sales Methodologies

Customer Engagement

Monitoring and Observability

Open Source Knowledge

Jobbeschreibung

Manager, Solutions Engineering, DACH (Remote, Germany)

Germany (Remote)

As a Manager of Solutions Engineering for the DACH region at Grafana Labs, you will be responsible for building and managing a team of high-performing Solution Engineers. You will own the regional build-out with your sales leader counterparts, adopting existing OSS-specific GTM strategies and developing new ones as needed. You’ll collaborate with Customer Experience teams to ensure customer success post-sale through professional services, support, training, and customer success initiatives. Additionally, you'll work with marketing to drive community engagement and adoption programs to expand the use of OSS and commercial/cloud products. You’ll partner with Product Management and Engineering to ensure ongoing value delivery by influencing the product roadmap based on customer and team feedback, leveraging your experience in Monitoring and Observability. Your efforts will contribute to exceeding regional financial targets and supporting the company's overall goals, with a global impact.

What you'll be doing:

• Attract, recruit, onboard, and mentor a diverse team of Solution Engineers.
• Lead with a servant leadership approach, balancing field responsibilities with team development and mentoring for long-term success.
• Manage daily operations based on leadership guidance, planning, and achieving regional goals.
• Collaborate with sales leadership in Benelux and NEMEA on customer programs, marketing initiatives, and community events to drive adoption and expansion.
• Maintain executive sponsorship of key accounts, acting as a thought leader and partner within EMEA.
• Develop programs and collateral to support customer adoption strategies for Grafana technologies.
• Partner with Product Management and Engineering to meet customer requirements and prioritize product development efforts.
• Report on team activities and performance metrics, supporting prospects through demonstrations, deep dives, trials, and POVs.
• Drive enablement and collaborate with channel partners at local, regional, and global levels, including RSI’s and GSI’s.

What you'll bring along:

• 5-10 years of experience leading teams in high-tech industries, with roles such as Developer, Architect, Sales Engineer, or Manager.
• Proven success in fast-paced, high-growth, remote-first startup environments.
• Experience mentoring and managing performance of individual contributors.
• Knowledge of Open Source, Cloud-first, or Product-led sales strategies is a plus.
• Experience implementing formal sales methodologies like MEDDPICC, value selling, or qualification frameworks.
• Experience selling monitoring, data, or visualization products.
• Ability to own and grow a book of business, exceeding quarterly targets.
• Fluent in English; proficiency in a second European language is preferred.
• Located in Germany.

In Germany, the OTE compensation range for this role is EUR 150,000 - EUR 180,000, with actual compensation based on experience and skills. Benefits include equity, bonuses, and other perks listed on our careers page.

About Grafana Labs: With over 20 million users worldwide, Grafana Labs’ open-source visualization tools are used in diverse environments, from NASA launches to Wimbledon. We support over 3,000 companies, including Bloomberg, JPMorgan Chase, and eBay, with our Grafana LGTM Stack, available as fully managed Grafana Cloud or self-managed Grafana Enterprise Stack, featuring scalable metrics, logs, and traces.

Benefits: For more about working at Grafana, visit our careers page.

Equal Opportunity Employer: We value diversity and are committed to creating an inclusive environment. We encourage applicants regardless of race, religion, gender, disability, age, veteran status, or other characteristics. If you're excited about this role but your experience doesn’t match every qualification, we still encourage you to apply.

We are dedicated to fair recruitment, training, and promotion practices, fostering a diverse workforce.

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