Manager Retention Sales

Adobe Systems GmbH; München; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

An established industry player seeks a dynamic People Manager to lead their Enterprise Retention team. This role is pivotal in driving customer satisfaction and revenue growth within the Digital Media business. You will be responsible for mentoring a team of specialists and developing strategies to retain and expand the customer base. With a focus on operational excellence, you will collaborate with various departments to ensure the team's success. If you're passionate about leadership and eager to make an impact in a vibrant work environment, this opportunity is perfect for you.

Qualifikationen

• 5+ years in Enterprise Software Sales with proven leadership experience.
• Strong value selling and negotiation skills required.

Aufgaben

• Lead and mentor the Enterprise Renewals team to achieve success.
• Drive customer retention strategies and enhance satisfaction.

Kenntnisse

Enterprise Software Sales

Leadership

Value Selling

Negotiation

Communication

Interpersonal Skills

Ausbildung

BA/BSc degree

MA/MSc degree

Jobbeschreibung

JOB LEVEL

M40

EMPLOYEE ROLE

People Manager

The Opportunity

Adobe's Enterprise Retention team focuses on maintaining and growing our Digital Media business (Creative Cloud and Document Cloud) with our enterprise customers. This position will lead a team of Retention Specialists to manage our Enterprise business for Central Europe. Success metrics for the position are team-wide quota attainment, total revenue growth, and strategic customer wins in your territory.

What you’ll do

• Own, drive and be accountable for the execution and success of your Enterprise Renewals team, with responsibility for their growth, mentoring and training
• Improve our long-term strategy and operationalize our overall approach to retain customers and enhance customer satisfaction
• Identify expansion opportunities to generate additional revenue (upsell & cross-sell), driving those opportunities to closure and/or ensuring that the appropriate extended team resources are engaged
• Focus on operational excellence and disciplined execution
• Meet monthly and quarterly goals for revenue-based quota carrying Retention Team
• Handle a sales pipeline of renewals and new business which consistently delivers above expectations
• Enlist, motivate and mentor to boost abilities and skills of employees
• Run a strong operational process around pipeline, opportunity management and forecasting
• Collaborate with Marketing, Customer Success, and Product Management to improve your team’s impact on the Enterprise business

What you need to succeed

• 5+ years relevant work experience in Enterprise Software Sales
• 2+ years proven Leadership Experience
• BA/BSc degree required, MA/MSc degree preferred
• Proven track record of constantly exceeding targets
• Strong value selling and negotiation expertise
• Strong executive-level communication and interpersonal skills
• Proven expertise and experience in dealing with large, complex accounts at C-level
• Demonstrate executional excellence
• Willingness to travel up to 40% (actual travel may be less)
• Full proficiency in German and English

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

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3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll.

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At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

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