Manager Port Bookings & Operations (f/m/d)

Carnival Corporation & plc; Hamburg; Hybrid; EUR 40.000 - 80.000; Vollzeit

Zusammenfassung

Join a forward-thinking company dedicated to achieving net carbon-neutral ship operations by 2050. As a pivotal member of the team, you will manage berth reservations and coordinate with various stakeholders to ensure operational efficiency. This role offers the chance to work with international experts in a dynamic environment, promoting a culture of respect and empowerment. Enjoy flexible working hours, generous vacation time, and exclusive employee benefits, including discounted cruises for you and your loved ones. If you are self-driven and passionate about the cruise industry, this is your opportunity to make a significant impact.

Leistungen

30 days of holidays per year

Flexible working hours

Remote work for up to 10 days a year

Discounted cruises for employees

Employers’ contribution to local transport

Diverse learning and development opportunities

Participation in pension scheme

Free use of pool bicycles

Qualifikationen

• 3+ years of professional experience in cruise management or ground handling.
• Strong negotiation skills and cost awareness.

Aufgaben

• Manage berth reservation processes for AIDA and Costa vessels.
• Coordinate with stakeholders to resolve berth availability conflicts.
• Participate in crisis management duty rotation.

Kenntnisse

Negotiation

Cost Awareness

Self-driven Work Ethic

Business English

Ausbildung

Bachelor's in International Cruise Management

Professional Training in Tourism Management

Tools

Office 365

Power BI

MXP

Jobbeschreibung

Introduction

Carnival Maritime GmbH is part of Carnival Corporation and serves the brands of AIDA Cruises and Costa Crociere as their marine service unit. The company bundles marine operation competencies and best practices providing the highest safety, health, environmental and compliance standards for cruising.With the aspiration of achieving net carbon-neutral ship operations by 2050, Carnival Maritime has established a new center of excellence with a specific mandate to support the company by defining and executing the decarbonization strategy and its associated multidimensional technological challenges.With its service and innovation, Carnival Maritime enables the vessels of AIDA Cruises and Costa Crociere to meet the current and future needs of the cruise industry.

If you want to join our company based in Hamburg, and be part of our culture this is your opportunity, we are looking for a suitable candidate to fill the following position:

Your Responsibilities

• Manage and coordinate the berth reservation process for all AIDA and Costa vessels across global ports
• Maintain comprehensive, up-to-date knowledge of global port berthing regulations and procedures, ensuring full compliance to such policies
• Oversee and resolve berth availability conflicts by coordinating with internal and external key stakeholders - including port agents, port authorities, and itinerary & deployment planning teams - to ensure operational efficiency
• Coordinate port assessments in collaboration with internal departments
• Support business case development and contribute to departmental projects, process improvements, and strategic initiatives as required
• Participate in the company’s crisis management duty rotation, responding to operational emergencies in coordination with relevant teams

Your Profile

• Bachelor’s degree or professional training in International Cruise Management, Tourism Management or comparable studies
• Practical knowledge through professional experience (e.g. comparable work on a cruise ship or in a ground handling agency) with a minimum of 3 years
• Negotiation experiences
• Strong understanding of figures and cost awareness
• Experience in office 365, Power BI and use of MXP would be a plus
• Self-driven and autonomous way of working
• Business fluent English skills (English is our company’s official language)

We Offer

• 30 days of holidays per year
• Flexible working hours & the possibility to work from home for up to three days per week, providing a healthy work-life balance and increased convenience
• The flexibility of working remotely for up to 10 days a year across Europe
• The opportunity to work with international experts from more than 40 nationalities in a dynamic and vibrant team, fostering a working environment that promotes Speaking Up, Respecting and Protecting, Improving, Communicating, Listening, Learning, and Empowerment.
• Cruises at exclusive discounted prices for all employees, and additionally their family & friends (as from 6 months seniority)
• Exclusive employee benefits and access to corporate perks and offers
• Employers’ contribution to ProfiTicket for local transport
• Diverse learning and development possibilities, enabling you to expand your knowledge and skills in our organization
• Participation in the company pension scheme (starting in your third-year seniority)
• Free use of the pool bicycles for leisurely strolls during your lunch break or weekends
• A modern headquarters located in the heart of the HafenCity, an innovative urban district that embraces its proximity to the Elbe River

Interested?

In this role you serve as key operational anchor point for enabling future deployments, minimizing risks, and supporting deployment reliability for our AIDA and Costa vessels. You act as a central coordination point between itinerary and brand deployment planning, port operations and external stakeholders. The position includes a crisis duty rotation which requires to react quickly and coordinate viable alternatives with limited time and information.

We look forward to receiving your application via our career portal on www.carnival-maritime.com