Manager, Mainframe Production Control & DBA

Jobtailor; Deutschland; Vor Ort; EUR 90.000 - 130.000; Vollzeit

Zusammenfassung

Jobtailor is seeking a Senior Lead for mainframe operations to oversee service delivery, configuration, and adjudication logic across multiple clients. The role emphasizes standardization of the configuration lifecycle and close collaboration with account and product teams to align delivery capacity.

Candidate experience should include leadership over technical teams, strong knowledge of z/OS and batch processing, and experience in regulated, high-availability environments.

Qualifikationen

• 8+ years of experience in mainframe operations or related areas.
• 3+ years in leadership or management of technical/operational teams.
• Experience with high-availability, regulated environments (Medicaid or government systems preferred).

Aufgaben

• Lead service delivery across multiple clients, overseeing configuration and adjudication logic.
• Drive standardization across the configuration lifecycle to improve quality, scalability, and efficiency.
• Forecast demand with account and product teams and identify risks to delivery.
• Translate regulatory, benefit, and pricing requirements into configuration solutions.
• Oversee budgeting, forecasting, and cost optimization while ensuring SLA adherence.
• Lead cross-functional collaboration and manage escalations and releases.

Kenntnisse

Leadership

Service delivery

Cross-functional collaboration

Regulatory compliance

Process improvement

Stakeholder management

Tools

z/OS

Control-M

Jobbeschreibung

Responsibilities

• Lead service delivery across multiple clients, overseeing claims configuration, provider setup, and adjudication logic to ensure accurate and efficient execution of business solutions
• Drive standardization and process improvements across the configuration lifecycle (design, build, test, deploy), improving quality, scalability, and operational efficiency
• Partner with account and product teams to forecast demand and align delivery capacity, identifying risks in workload, timelines, and performance and driving mitigation strategies
• Translate regulatory, benefit, and pricing requirements into configuration solutions, advising on impacts to adjudication and downstream processing
• Oversee financial and operational performance, including budgeting, forecasting, and cost optimization while maintaining SLA adherence and delivery quality
• Lead cross‑functional collaboration and client relationships, resolving escalations, supporting releases, and driving continuous improvement in configuration accuracy and turnaround times

Requirements

• 8+ years of experience in mainframe operations, production control, database administration, or related areas
• 3+ years of leadership or management experience overseeing technical or operational teams
• Strong knowledge of mainframe environments (z/OS), batch processing, and job scheduling tools (e.g., Control‑M)
• Experience supporting enterprise database platforms, including performance tuning, backup/recovery, and security management
• Proven ability to manage operational processes and incidents in regulated, high‑availability environments (Medicaid or government systems preferred)

Core Competencies

Demonstrates expertise in leading service delivery and operational performance in mainframe environments, with a strong focus on process improvement, configuration solutions, and cross‑functional collaboration. Proven ability to manage teams and drive efficiency in regulated settings, ensuring adherence to SLAs and quality standards.