Manager - Learning Program Administration (GP Strategies) Germany, Munich

Learning Technologies Group; München; Vor Ort; EUR 50.000 - 90.000; Vollzeit

Zusammenfassung

An established industry player is seeking a dynamic Training Manager to lead their Learning Administration Team in Munich. This exciting role involves overseeing the delivery of learning interventions, managing client relationships, and ensuring quality service. The ideal candidate will have a strong background in HR or Learning leadership, excellent communication skills, and the ability to work under pressure. Join a forward-thinking organization that values diversity and inclusion, and make a significant impact in transforming talent development.

Qualifikationen

• Experience in HR or Learning leadership roles.
• Experience as a Senior Learning Administrator or Programme Manager.

Aufgaben

• Manage the Learning Administration Team and ensure quality service delivery.
• Lead project teams to deliver projects on time and within budget.

Kenntnisse

Bilingual proficiency in German and English

Networking skills

Negotiation skills

Communication skills

Commercial awareness

Client-focused approach

Organizational abilities

Planning abilities

Ausbildung

Degree or professional qualification in a related field

Tools

Oracle

QuickBase

Microsoft Dynamics CRM

Jobbeschreibung

GP Strategies Corporation is a leading talent transformation provider, delivering award-winning learning and development solutions globally. With over 55 years of experience and more than 6,000 organizations served, we focus on people, relationships, and innovation.

We are seeking an experienced Training Manager to lead our Learning Administration Team at a new training facility in Munich, overseeing the delivery of learning interventions and serving as the main client contact.

Job Summary

1. Manage the Learning Administration Team, ensuring quality service delivery and leading Quality Assurance activities.
2. Conduct regular meetings with regional and global teams to maintain effective communication.
3. Manage client and stakeholder relationships to meet or exceed expectations.
4. Lead project teams to deliver projects on time, within budget, and to specifications.
5. Evaluate and implement solutions to enhance stakeholder satisfaction.
6. Develop and review policies and procedures for continuous improvement.
7. Optimize operational workflows to improve processing speed, quality, and learner experience.
8. Assist in monthly budget reporting in collaboration with management and finance teams.
9. Generate management reports and oversee governance activities related to processes and tools.

Qualifications

• Bi-lingual proficiency in German and English; experience in HR or Learning leadership roles.
• Experience as a Senior Learning Administrator, Programme Manager, or Deployment Manager in a service environment.
• Strong networking, negotiation, and communication skills, especially with senior management.
• Commercial awareness and client-focused approach.
• Experience with Learning Management Systems and administrative IT skills.
• Excellent organizational and planning abilities, capable of working under pressure.

Preferred Qualifications

• Degree or professional qualification in a related field.
• Experience managing remote teams.
• Advanced skills in Oracle, QuickBase, or Microsoft Dynamics CRM.

At GP Strategies, diversity and inclusion are integral to our culture. We are committed to equal opportunity employment, welcoming applicants from all backgrounds.