Manager Engineering Operations (m/f/d)

Digital Realty; Frankfurt; On-site; EUR 90,000 - 130,000; Full time

Job summary

Digital Realty in Frankfurt Ostend is seeking a Manager Engineering Operations (m/f/d) to lead a skilled technical team at the Frankfurt Ostend data center site. You will manage external providers, ensure site availability and performance, and drive operational excellence in a high-availability environment.

You will oversee operation, maintenance, and energy management of the infrastructure, define KPIs, and collaborate with SMEs to deliver sustainable, safe, and compliant operations.

Qualifications

• 5+ years of professional experience in operation of technical systems, ideally in a mission-critical environment.
• Strong leadership experience of technical teams and contractors.
• Profound knowledge of data center infrastructure (UPS, EPO, cooling) and maintenance processes.

Responsibilities

• Lead, motivate, and develop your team with performance reviews and objective setting.
• Own operation, maintenance, and energy management of the technical infrastructure.
• Define, monitor, and improve KPIs like availability and MTTR; prepare management reports.
• Prioritize reactive and preventive maintenance with SMEs; ensure safety compliance.
• Ensure compliance with safety requirements, regulations and standards.
• Conduct risk assessments and support lifecycle management of critical infrastructure.
• Review changes involving technical or operational risk; escalate incidents as needed.
• Support construction, projects, and handovers to regular operations.
• Manage external suppliers, including contracts and performance reviews.

Skills

Leadership

Team development

Safety awareness

Decision making under pressure

German language

English language

Education

Technical vocational training or degree in technical discipline

Tools

Data center infrastructure knowledge

Job description

About the role

For our

Job Description

For our Frankfurt Ostend data center site, we are looking for a Manager Engineering Operations (m/f/d). In this key role, you will lead an experienced technical team, manage external service providers, and ensure the availability and performance of the site through structured processes, clear prioritization, and a strong focus on safety. At the same time, you will drive operational excellence and continuous improvement in a demanding, highly available environment.

Your Responsibilities

• Lead, motivate, and develop your team, including performance reviews, objective setting, and employee development
• Take overall responsibility for the operation, maintenance, and energy management of the technical infrastructure
• Define, monitor, and continuously improve relevant KPIs, such as availability, MTTR, and maintenance status, and prepare meaningful status and management reports
• Manage and prioritize reactive and preventive maintenance activities in close collaboration with technical subject matter experts
• Ensure compliance with all safety requirements, legal regulations, and relevant technical standards
• Conduct risk assessments of technical systems and processes and support the lifecycle management of critical infrastructure
• Review and approve changes involving technical or operational risk
• Act as an escalation point for incidents and technical issues, with a focus on sustainable solutions
• Support construction and technical projects, operational changes, and handovers into regular operations
• Manage external suppliers and service providers, including contract management, supplier meetings, and regular performance reviews
• Ensure complete and accurate technical documentation and the effective use of the maintenance management system

Your Profile

• At least 5 years of professional experience in the operation of technical systems, ideally within a mission-critical environment
• Several years of experience in the disciplinary leadership of technical teams
• Completed technical vocational training or a degree in a technical discipline
• Very good knowledge of data center infrastructure, including UPS systems, emergency power supply, cooling systems, and related critical infrastructure
• Solid experience in maintenance processes and incident management
• Ability to confidently read and assess electrical and mechanical drawings and make sound technical decisions
• Experience in managing external service providers is an advantage
• Strong leadership, communication, and problem-solving skills
• High level of safety awareness, accountability, and the ability to make decisions under pressure
• Fluent German and English language skills

What We Offer

• An open corporate culture with direct communication and flat hierarchies
• An individual onboarding plan, including a buddy system, as well as structured training and development programs
• Opportunities for personal and professional development in a fast-growing environment
• Attractive additional benefits, including flexible working hours, digital meal vouchers, bike leasing, and a company pension scheme
• Additional benefits such as free drinks, fresh fruit, and regular team events

About Us

Digital Realty is a leading provider of carrier- and cloud-neutral data center services, offering a comprehensive portfolio of Data Center, Colocation, and Interconnection solutions. Through PlatformDIGITAL®, the company’s global platform, Digital Realty provides a secure meeting place for data and, with its proven Pervasive Datacenter Architecture (PDx™), enables innovation and the efficient management of growing data volumes.

With more than 300 data centers across over 50 metropolitan areas in 28 countries on six continents, Digital Realty provides access to globally connected data communities. More than 3,500 employees worldwide work together to develop innovative solutions and create important connections every day.