Manager Digital Product (m/f/d)

The Regional Municipality of Durham; Ismaning; Vor Ort; EUR 70.000 - 100.000; Vollzeit

Zusammenfassung

A leading company in live commerce is seeking a Manager Digital Product to oversee cross-functional teams and drive product development. The ideal candidate will have a strong background in business administration or technology, with proven experience in agile environments. You will lead strategic projects, manage product backlogs, and ensure alignment with company goals while enhancing customer experiences.

Qualifikationen

• Several years of experience in a comparable role in an agile environment.
• Solid experience leading KPI-driven product development teams.
• Ability to prioritize product backlog based on business value.

Aufgaben

• Manage cross-functional development teams with a focus on customer needs.
• Lead strategic development projects with high complexity and risk.
• Define medium- and long-term product vision and manage stakeholders.

Kenntnisse

Leadership

Agile Methodology

Product Development

KPI Management

User-Centered Design

Ausbildung

Bachelor's degree in Business Administration or Technology

Jobbeschreibung

Manager Digital Product (m/f/d)

We are a leading provider of live commerce in Europe and offer the most entertaining form of shopping as a media platform. With our curated product range from the areas of fashion, jewelry, beauty, wellness, household and home & living, we inspire a large number of viewers, fans and followers on all channels every day: on TV, in the online store, via the award-winning app and on social media. Through the networked staging of lifestyle topics and brand worlds, we are a driver of innovation for cross-channel shopping entertainment. Customers decide when and where they go shopping at HSE.

What you can expect:

• You manage cross-functional development teams - including UX/UI design - with a clear customer focus, particularly on call center agents as primary users, and consistently advance the development of our back-office system.
• You lead strategic development projects characterized by high complexity, risk, and volatility.
• You continuously define and develop the medium- and long-term product vision for your area of responsibility.
• You translate operational requirements into a broader perspective and coordinate closely with other product teams to create a shared big picture.
• You define prototypes, set clear priorities in the product backlog, and make deliberate decisions to strategically reduce scope in order to ensure fast feedback cycles and achievement of KPIs.
• You develop a deep understanding of the needs of call center agents and systematically consolidate key insights from day-to-day operations to purposefully drive the further development of the back-office system.
• You support your team as a coach and thought leader, continuously improve processes, and create structures to efficiently validate hypotheses and accelerate product development.
• You manage a wide range of cross-functional stakeholders with the aim of making the best possible decisions for our customers and the business.

Requirements:

• You hold a completed (Bachelor's) degree with a focus on business administration and/or technology.
• You have several years of experience in a comparable role within a cross-functional, agile environment - ideally with a focus on call center systems.
• You bring solid experience in leading KPI-driven product development teams and take ownership of KPIs that directly contribute to company goals.
• You prioritize the product backlog based on the highest business value or agent efficiency, rather than merely collecting stakeholder requirements - and you have already gained several years of experience leading user-centered, cross-functional development teams.
• You collaborate as an equal partner with internal business stakeholders - up to executive and director level - and jointly shape strategic developments.
• You lead and motivate teams with a pragmatic approach and a strong can-do attitude.

We look forward to receiving your application!