Manager, Client Counsel (Supervising Attorney)

ImmigrationJobs; Deutschland; Remote; EUR 111.000 - 165.000; Vollzeit

Zusammenfassung

A leading immigration tech company is seeking a remote Manager, Client Counsel to lead a team of attorneys. This role requires extensive experience in business immigration and strong team management skills. The position offers competitive salaries and generous benefits, promoting a supportive environment focused on innovative client solutions.

Leistungen

Generous benefits and perks for employees

Competitive salary

Qualifikationen

• 10+ years of business immigration experience, including NIV and IV cases.
• 5+ years of experience managing direct reports in a legal setting.

Aufgaben

• Coach and develop client-facing attorneys.
• Monitor team performance and suggest process improvements.
• Collaborate on case management and compliance.

Kenntnisse

Team management

Communication skills

Analytical mindset

Digital acumen

Ausbildung

Bar admission in Arizona or reciprocal jurisdiction

Jobbeschreibung

Do you love coaching, mentoring, and leading a team of high-performing attorneys?

Boundless, a leading immigration tech company headquartered in Seattle, WA, is seeking a remote Manager, Client Counsel to lead and empower a team of attorneys (called Client Counsels) to consistently deliver exceptional service and to drive continuous improvement across the customer journey.

This is a high level role working in a non-traditional legal setting with distributed team members in the U.S. and the Philippines. You will be part of a small and collaborative team within a 350+ company with a flat organizational structure where ideas are welcomed regardless of an employee's tenure.

As Manager, Client Counsel you will foster professional growth of attorneys through coaching, structured development, and clear guidance, while ensuring a seamless, high-quality client experience by balancing daily execution with long-term process enhancements.

Here are the key highlights about the role:

• Salary Range: $130K/year to $192K/year. Total compensation offered for this role will be dependent on the candidate's experience, qualifications, skills and abilities as demonstrated in the interview and hiring process.
• Work Location: Fully Remote (with options for hybrid work if you are based in Seattle).
• Bar Admission: Seeking candidates admitted in Arizona or in jurisdictions with reciprocity with Arizona for admission on motion. (During the interview process, we will walk you through the reasons for this).
• Benefits:Generous benefits and perks for W-2 employees and 1099 contractors.
• Start Date:As soon as possible.

More About You

You’re deeply passionate about U.S. immigration law. This isn’t just a job for you–it’s a calling.

You have 10+ years of business immigration experience spanning the full gamut of NIV and IV case matters including H-1B, H-1B1, L-1A/B, E-3, TN, O-1, PERM, EB-1, EB2/3 I-140 (including NIW and Schedule A) AOS, and both NIV and IV consular processing.

In addition, you have 5+ years of experience managing direct reports including regular performance reviews and career development. You also have the ability to oversee and provide legal supervision on a reasonably high case volume and work under time pressure.

What else do you need to thrive in this role?

• Strong digital acumen, with comfort in learning and adopting new technologies, and an eagerness to leverage technology in legal service delivery to enhance workflows and to improve efficiency and scalability.
• Proven team management skills and ability to adapt to dynamic priorities.
• Combination of customer experience excellence, process-building skills, leadership skills and the ability to collaborate cross-functionally.
• Superior communication skills (written/verbal), project management skills, professional demeanor, and sound judgment.
• Comfort with ambiguity and rapidly-changing environments.
• Analytical and process-oriented mindset.

More of What You Will Do

• Team Leadership & Development:Coach, counsel, and support client-facing attorneys. Establish short, medium, and long-term professional development goals for each team member and empower their achievement. Provide regular feedback and conduct annual performance reviews. Onboard new team members.
• Workforce Management:Monitor legal team capacity and suggest process improvements to make the best use of attorney time. Monitor, organize, and encourage team PTO, balancing individual needs with overall team capacity.
• Knowledge & Process Management:In partnership with leadership and cross-functional teams, build and maintain a resource library of best practices. Build new and refine existing attorney processes in collaboration with other leaders and subject matter experts.
• Legal Strategy, Issue Resolution & Escalation point:Provide strategic guidance and serve as the primary escalation point for the team and track key issues. Partner with other leaders and subject matter experts to proactively identify and minimize issue occurrences.
• Case Management & Compliance:Collaborate with internal teams and clients to proactively identify and resolve case delays or obstacles. Ensure the team's adherence to all relevant immigration laws, regulations, and company policies. Regularly review and update internal procedures to reflect legal changes and best practices. Conduct periodic audits of attorney work to maintain high legal standards.
• Strategic Cross-functional Collaboration:Act as a liaison between the Client Counsel team and other departments to facilitate seamless service delivery.
• Reporting & Analytics:Analyze reports on team performance metrics, client feedback, and legal trends to inform decision-making and drive continuous improvement. Utilize data to identify areas for process optimization and training needs.

Who Boundless Is

Boundless is a team of immigrants and experts who have struggled with their own journeys through the complex, high-stakes U.S. immigration system. That is why they are building deeply customer-centric products and experiences to become the default trusted partner for families and businesses.

They are the largest player in the family immigration industry, and a high-growth challenger serving corporate clients. Across both consumer and business segments, they’ve aided over 100,000 individuals in their quest for U.S. residency.

What Makes Boundless Different from a Traditional Law Firm?

Boundless is revolutionizing the business immigration experience for their clients. The company promotes a supportive environment with open feedback, curiosity, and a focus on delivering exceptional client experiences.

Team members at Boundless operate within a collaborative environment that breaks traditional law firm norms, embodying a tech startup culture where input is welcomed from everyone and colleagues treat each other like peers, despite different titles and duties.

Their proprietary technology for case and client management is superior to many existing off-the-shelf solutions and competing internal law firm software systems. Boundless encourages their team members to “Think without bounds,” which leads to innovative ideas and open communication across all levels of the organization.

Why Work for Boundless

Boundless offers employees the unique opportunity to grow professionally as leaders in the online immigration industry while driving positive social change. Every employee is essential to achieving their core mission of empowering every family to navigate the immigration system more confidently, rapidly, and affordably.

They are trailblazers in the online immigration space because they aren’t constrained by convention. Boundless is a place for employees who aren’t afraid to continuously try new things. They value a spirit of inquiry and look for individuals who ask questions and challenge ideas to move forward, to understand the why. Boundless is all about ownership, accountability, and flexibility in how they approach individual company roles, and the industry as a whole.

Today, they are a dynamic growth-stage technology company and are growing both organically and through strategic acquisitions. They are well-capitalized and positioned for long-term success.

How to Apply

Please follow the instructions to submit your resume and cover letter explaining your passion for immigration law and why you want to work at Boundless.

We respond to every candidate.

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Voluntary Self-Identification.For government reporting purposes, Boundless asks candidates to respond to the a self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Boundless Immigration’s Equal Employment Opportunity policy, they do not discriminate on the basis of any protected group status under any applicable law.