Manager (all genders) Logistics Network Planning

Zalando; Berlin; Hybrid; EUR 90,000 - 120,000; Full time

Benefits offered by this job

27 days holiday

Fashion discount 40%

Family support

Company pension

Employee shares

Wellbeing options

Mental health support

Training platform

Volunteering days

Relocation assistance

Job summary

Zalando is seeking a Manager in the Logistics Network Planning team in Berlin to steer inbound, returns, and replenishment volumes and optimize capacity across the network. You will generate data-driven insights, collaborate with SPOs, Transport Operations, and Inbound Support teams, and drive continuous improvements in processes and tools.

The role requires strong analytical skills, stakeholder management, and proficiency with Excel/Sheets. Fluent English is required; German is a plus.

Qualifications

• Strong numerical acumen with ability to generate actionable insights.
• Proven cross-functional stakeholder management and collaboration.
• Proficiency with logistics KPIs, planning, and reporting tools.
• Hands-on, adaptable, and resilient under pressure.
• Fluent in English; German language skills are a plus.

Responsibilities

• Autonomously steer inbound goods flow and optimize capacity.
• Direct unprocessed returns to RCs to speed reimbursements.
• Plan stock redistribution across FCs to maximize availability.
• Explain KPIs and generate insights to drive network performance.
• Improve tools and workflows to reduce repetitive tasks.
• Mentor and onboard less experienced team members.

Skills

Analytical & Autonomous

Stakeholder & Network Builder

KPI & Tool Proficiency

Solution-Oriented & Adaptable

Communication

Tools

Excel

Google Sheets

Apps Script

Job description

THE ROLE AND THE TEAM

The Logistics Network Planning team at Zalando ensures an optimal network setup by balancing commercial ambitions with operational capabilities, enabling fast, reliable, and efficient service. As a Manager (all genders) in the Logistics Network Planning team, you will be responsible for steering Inbound, Returns, and Replenishment volumes, ensuring smooth logistics operations and optimal capacity utilization across our network. You will manage your domain autonomously, generate valuable insights to drive continuous improvements, and work closely with SPOs, Transport Operations, and Inbound Support teams to align capacities, optimize processes, and resolve complex operational challenges.

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• New Goods Inbound Steering & Capacity Optimization: Autonomously manage the flow of inbound goods, ensuring efficient network capacity utilization and proactively expanding reporting and planning solutions.
• Daily Return Steering: Direct unprocessed returns to the right Returns Centers (RCs) to enable the fastest reimbursement times for customers while anticipating and solving network bottlenecks.
• Stock Replenishment Across Fulfillment Centers (FCs): Plan and execute strategic stock redistribution to maintain optimal assortment availability across the network, translating analytical insights into effective operational workflows.
• Network Analysis & KPI Management: Utilize and explain key logistics KPIs and reporting tools to generate actionable insights from analysis and planning activities, driving network performance and continuous improvement.
• Process & Tool Optimization: Continuously enhance tools and workflows used for daily operations, reducing repetitive tasks and increasing network efficiency.
• Stakeholder Management & Mentorship: Build strong relationships within your team and across extended stakeholder networks. Understand stakeholder challenges to proactively support them, while guiding, onboarding, and mentoring less experienced team members.

WE'D LOVE TO MEET YOU IF

• Analytical & Autonomous: Logical thinker with strong numerical acumen who generates actionable insights from data, manages work autonomously, and effectively prioritizes workload in a fast-paced environment.
• Stakeholder & Network Builder: Proven ability to build strong cross-functional relationships, understand stakeholder needs, and proactively collaborate to solve complex operational challenges.
• KPI & Tool Proficiency: Strong familiarity with relevant logistics KPIs, planning, and reporting tools. Proficiency in Excel and Google Sheets is required (knowledge of Apps Script or advanced automation tools is a plus).
• Solution-Oriented & Adaptable: Hands-on mindset, resilient under pressure, and proactive in driving initiatives beyond the immediate core scope.
• Communication: Fluent in English; German is a plus.

OUR OFFER

• 27 days of holiday a year to start for full-time employees (+1 day for every calendar year up to 30 days)
• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
• Family support, including counselling and dedicated services for parents and carers
• Company pension scheme
• Employee shares programme
• Health and wellbeing options, including Wellhub
• Mental health support and coaching
• Development through our training platform and biannual peer-to-peer review
• 2 paid volunteering days a year
• Relocation assistance (subject to prior agreement)

INCLUSIVE BY DESIGN

At Zalando, our vision is to be the leading European technology platform for fashion and lifestyle - one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds. We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential. We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know - we are here to assist you.

Discover more about our commitment to creating a diverse and inclusive workplace: https://jobs.zalando.com/en/our-culture/diversity-and-inclusion

It’s the perfect time to join Zalando on our journey, from being a pioneer in the world of e-commerce, to the Starting Point for Fashion in Europe. We connect customers, brands, and partners across 25 markets. Help us drive digital and sustainable solutions for fashion, logistics, advertising and research, bringing head-to-toe fashion to 50 million active customers through a team of diverse skill-sets, cultural backgrounds, and interests. Our values do.More - our sustainability strategy

Follow us on Instagram: instagram.com/insidezalando