Looking for Network Engineers (m / f / d) - System Engineering / Admin, Ingenieur

Colt; Köln; Hybrid; EUR 45.000 - 60.000; Vollzeit

Zusammenfassung

Join a leading company in the telecommunications sector where you will be part of a collaborative team focused on innovative projects. You will monitor and troubleshoot a pan-European MPLS Infrastructure, ensuring high-quality service delivery. The role offers flexible working options and opportunities for personal and professional development.

Leistungen

Flexible working hours and the option to work from home.

Extensive induction program with mentors.

Opportunities for further development and education.

Global Family Leave Policy.

Employee Assistance Program.

Internal inclusion & diversity employee networks.

Aufgaben

• Proactively monitor and resolve faults across a pan-European MPLS Infrastructure.
• Act as a Single Point of Contact for customer issues.
• Manage tasks assigned to other teams.

Jobbeschreibung

Team Environment and Specializations

• Collaborative Environment: Be part of a team where teamwork is a reality, best practices are continually shared, and technology skills are constantly improved to meet industry and customer requirements.
• Technology Verticals: Specialize in VoIP, SDN & Packet, or Optical & Ethernet technologies.
• Career Development: Enhance your skills, knowledge, and career within one of our most reputable teams.
• Flexible Working: We offer the option to work from home.

Responsibilities:

• Proactively monitor, troubleshoot, diagnose, and resolve faults across a pan-European MPLS Infrastructure and a range of Optical & Ethernet / SDN & Packet / VoIP services according to product SLAs, up to 3rd Level Support.
• Provide a professional interface to customers, acting as a Single Point of Contact for all their issues.
• Build and maintain working relationships with key interconnect partners and vendors.
• Manage and coordinate tasks assigned to other teams, such as Field Maintenance or Technical Assistance Centre.
• Participate in a 24/7 shift pattern.

What we offer:

Looking to make a mark?

At Colt, you’ll make a difference because we empower people. We trust our employees to do their best and work on innovative projects that connect people, cities, businesses, and ideas.

Our global teams are ambitious and driven, working together to put the power of the digital universe in the hands of our customers, whenever, wherever, and however they want.

We provide opportunities for leadership, inspiration, and involvement in meaningful projects. Join us to help change the world for the better.

Diversity and Inclusion:

• Inclusion and valuing diversity of thought and experience are central to our culture. From day one, you’ll be encouraged to be yourself because we believe it helps our people thrive.
• We welcome individuals from diverse backgrounds and experiences, regardless of gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy, or place of birth.

Recent Initiatives:

• Signed the UN Women Empowerment Principles, guiding our Gender Action Plan.
• Trained 60+ colleagues as Mental Health First Aiders.
• Contact our recruitment team for adjustments to support your application. More about our Inclusion and Diversity efforts can be found on our DEI pages.

Benefits:

• Flexible working hours and the option to work from home.
• Extensive induction program with mentors and buddies.
• Opportunities for further development and education.
• Global Family Leave Policy.
• Employee Assistance Program.
• Internal inclusion & diversity employee networks.