Logistics Customer Service Specialist

Cencora; Sindelfingen (Stadt); Hybrid; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

Cencora is seeking a full-time Customer Service Representative for their logistics and storage services. The role involves interacting with international customers, maintaining effective client relationships, and ensuring compliance with regulations. If you are detail-oriented, possess problem-solving skills, and are fluent in English and German, consider joining this innovative team!

Qualifikationen

• Fluent in English and German required.
• Ability to prioritize workload and meet deadlines.
• Flexibility in working shifts is necessary.

Aufgaben

• Engage in effective personal communication with customers and colleagues.
• Ensure all shipments comply with regulations.
• Generate sales leads and collaborate with sales teams.

Kenntnisse

Effective communication

Problem-solving

Analytical skills

Ausbildung

Training in business administration, logistics, or operations

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Jobbeschreibung

Client:

Cencora

Location:

Not specified

Job Category:

Other

EU work permit required:

Yes

Job Reference:

983b8bbd4ea1

Job Views:

5

Posted:

30.06.2025

Expiry Date:

14.08.2025

Job Description:

Our team members are at the heart of everything we do. At Cencora, we are committed to creating healthier futures, and every person here is essential to delivering on that purpose. If you want to make a difference at the center of health, join our innovative company and help improve the lives of people and animals worldwide. Apply today!

This role supports Cencora's global logistics and storage services through our World Courier business.

Under the broad supervision of the Customer Service Manager, you will be a key part of our team, acting as the first point of contact for our international customers. Our Customer Service team collaborates closely with global offices, vendors, and governmental agencies to find optimal solutions for complex logistical needs. We offer an exciting, dynamic workplace that rewards initiative and innovative thinking. World Courier provides a diverse environment with short decision paths, flat hierarchies, and open communication.

Responsibilities:

• Engage in effective personal communication with customers, colleagues, and suppliers
• Maintain effective relationships with clients and proactively support their complex needs
• Ensure all shipments and customs requirements comply with company and international regulations
• Calculate, prepare, and present quotes for external and internal customers according to guidelines and policies
• Respond flexibly to shipment deviations and provide suitable, efficient solutions
• Generate sales leads and collaborate with sales on developing potential and existing accounts

Requirements:

• Broad training in business administration, logistics, or operations
• Fluent in English and German
• Effective oral and written communication skills
• Professional and positive representation
• Ability to prioritize workload, meet deadlines, and manage time effectively
• Strong problem-solving, analytical, and investigative skills
• Flexibility in working shifts
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

#LI-RM1 #LI-Hybrid

What Cencora offers

Benefits outside the US may vary by country and align with local practices. Eligibility and effective dates may differ, especially for team members under collective bargaining agreements.

Full-time position.

Additional Information

This role supports Cencora's global logistics and storage services via World Courier. The team collaborates globally to find optimal solutions for complex logistical needs. We offer a diverse, innovative working environment with short decision paths and open communication.

Note: If you are not a passport holder of the country for the vacancy, a work permit may be required. For more information, visit our blog. Do not provide bank or payment details when applying. All applications should be submitted via the 'Apply now' button.