Location Support Representative (m/f/d)

Emerson Electric; Unterschleißheim; Vor Ort; EUR 35.000 - 50.000; Vollzeit

Zusammenfassung

A leading company in the Test & Measurement sector is seeking a Location Support Representative in Unterschleißheim, Germany. The role involves providing administrative support, managing office operations, and ensuring effective customer service. Candidates should possess strong communication skills in German and English, as well as basic knowledge of Microsoft Office. Join a workplace committed to innovation and employee growth.

Qualifikationen

• Strong business communication skills in German and English.
• Ability to work independently and exercise good judgment.
• Enjoy taking on challenges and solving problems.

Aufgaben

• Provide general administrative support and ensure smooth office operations.
• Manage front office operations and coordinate travel arrangements.
• Support customer service operations and organize shipments.

Kenntnisse

Business communication skills

Customer service skills

Time management

Multitasking

Problem-solving

Ausbildung

Basic knowledge of Microsoft Office

Jobbeschreibung

In this role, the Location Support Representative (m/f/d) will work extensively with the Unterschleissheim office in Germany - onsite position.

The post holder will be responsible for executing Location Support tasks to support the functional activities within Emerson Test & Measurement (T&M), contributing to the success of the organization.

In This Role, Your Responsibilities Will Be:

• Provide general administrative support mainly in Germany, reporting to the Regional Location Support Manager.
• Ensure smooth day-to-day operations of the office and act as a business partner and key connector to site leaders to build and maintain a strong employee community and office culture, focusing on engagement, site-wide activities, and efficient site functions.
• Manage front office operations – greet visitors, act as point of contact, and handle their queries.
• Answer and transfer phone calls to respective employees, handle emails.
• Coordinate travel arrangements, including flight tickets, visa processing, hotel bookings, and ground transportation.
• Manage the company car fleet.
• Support the sites in maintaining a healthy, safe, and hygienic office environment.
• Procure office consumables and supplies, manage upkeep and inventory.
• Coordinate and negotiate with service vendors.
• Serve as point of contact with building management for landlord relations, maintenance, repairs, and services.
• Update policies and guidelines to clarify provided services.
• Collaborate with services and finance teams to ensure timely purchase orders and invoice processing.
• Maintain physical or electronic filing systems for contracts and documentation.
• Manage customer service operations, ensuring effective responses to customer needs.
• Organize inbound and outbound shipments from various sites.
• Support internal meetings, events, and provide backup for global meetings and appointments.

Who You Are:

You gather data from diverse sources to solve problems and deliver solutions that meet customer expectations. You tailor your communication to your audience and message.

For This Role, You Will Need:

• Strong business communication skills in both German and English.
• Basic knowledge of Microsoft Office.
• Exemplify our values: respect, honesty, integrity, dedication to service, innovation, and continuous improvement.
• Ability to work independently, exercise good judgment, and show initiative in a fast-paced environment.
• Strong customer service skills, confident in dealing with people over the phone and in person.
• Enjoy taking on challenges and solving problems.
• Be thorough in following instructions.
• Excellent time management, multitasking, and prioritization skills.

Preferred Qualifications That Set You Apart:

• Knowledge of additional languages.
• Valid driver’s license.

Our Culture & Commitment to You:

At Emerson, we value a workplace where every employee is respected, valued, and empowered to grow. We foster innovation, collaboration, and diverse perspectives because we believe great ideas come from great teams. We are committed to your ongoing career development and cultivating an inclusive culture, supporting your success through mentorship, training, and leadership opportunities. We believe diverse teams drive growth and deliver results.