Local Head of Infrastructure (m/f/d)

Allianz Technology; Unterföhring; Hybrid; EUR 100.000 - 125.000; Vollzeit

Zusammenfassung

A leading IT service provider in Germany is looking for a Local Head of Infrastructure to oversee infrastructure and information security services. The role involves managing customer relationships, translating requirements into actions, and leading project teams to ensure successful implementation. Candidates should have project management skills, customer relationship experience, and a strong understanding of infrastructure services.

Leistungen

Flexible working model

Performance-based company bonus

Employee shares program

Health and wellbeing offers

Qualifikationen

• Knowledge of infrastructure and information security services.
• Experience in organizational transformation and change management.
• Understanding customer strategies and challenges.

Aufgaben

• Manage relationships with Allianz entities as the central contact.
• Translate customer requirements into actionable product delivery.
• Coordinate internal resources and develop project scopes.
• Set up and lead project teams for implementation of solutions.
• Finish projects with documentation and handover of results.

Kenntnisse

Project management skills

Customer relationship management experience

Knowledge of existing process landscape

Consulting background

Moderation and presentation techniques

Excellent command of German

Excellent command of English

Ausbildung

Degree or equivalent professional experience

Jobbeschreibung

About The Job

As Local Head of Infrastructure you will act as infrastructure and information security (IF&IS) customer interface for Allianz, being responsible for the infrastructure and security services and projects, driving service quality and cost optimization, managing customer escalations end to end, managing customer demands and act as internal IF&IS customer SPOC.

What You Do

• Manage the relationship with Allianz entities and the respective Head of IT as central point of contact for IF&IS related topics.
• Drive the translation of customer requirements into actions for the delivery of products.
• Facilitate issue resolution in projects & services and coordinate internal resources, develop project scopes.
• Including timeline and financials and ensuring technical feasibility.
• Set up and lead project teams and delegate tasks to successful implementation.
• Finish projects with proper documentation and handover of project results.
• Local infrastructure team in close collaboration with the shared services IF&IS teams.
  
  

What You Bring

• Knowledge of the existing process landscape, standards and organization as well as solid understanding of infrastructure and information security services and operations.
• Project management skills and customer relationship management experience.
• Consulting background, organizational transformation and change management skills.
• Engage in customer relationship, understanding of strategy and challenges and providing customer insights.
• Moderation and presentation techniques to various levels.
• Degree or equivalent professional experience
• Excellent command of German and English, both verbal and written.
  
  

What We Offer

• We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.
• We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
• From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
• Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.
  
  

79850 | IT & Tech Engineering | Management | Allianz Executive | Allianz Technology | Full-Time | Permanent

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform, and innovate the infrastructure, applications, and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization – from one of the industry's largest IT infrastructure projects that spans data centres, networks, and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

Commitment to Integrity, Fairness & Inclusion

Allianz Technology is proud to be an equal opportunity employer dedicated to fostering an inclusive work environment for everyone. We embrace individuals of all gender identities and expressions, sexual orientations, ethnicities, ages, nationalities, religions, disabilities, and philosophies of life. Ultimately, our greatest strength as a company lies in the unique skills, experiences, and backgrounds our employees contribute.