Liquid and Powder Technologies Service Process Excellence Leader (m/f/d)

Job Description

GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 50 countries contribute significantly to GEA's success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.

You will establish a structured process governance framework, ensuring operational excellence, transparency, and knowledge-sharing across our LPT Service landscape.

This position will be based in Europe, with the exact location to be determined.

Key Responsibilities:

• Drive the documentation, streamlining, and harmonization of LPT Service processes globally.
• Design, implement, and drive the adoption of new standards and processes, including change management, documentation & governance, and training programs.
• Identify and integrate local best practices from LPT or other divisions to improve related processes.
• Collaborate with the IT team to identify opportunities for automation and digital transformation of service processes, enhance existing tools, and assess new technologies.
• Represent LPT Service within the global Business Process Management (BPM) community, ensuring alignment with the overall GEA process landscape.
• Work closely with the LPT Customer Experience Transformation Leader to ensure service processes are optimized for customer success.
• Promote Lean Service System principles by incorporating a LEAN approach into your work.
• Foster a Lean and Six Sigma culture by training and coaching teams on Lean methodologies, tools, and techniques to drive continuous improvement.
• Develop a Lean Learning Path within LPT Service in collaboration with the LPT Academy, providing employees with training in continuous improvement and Lean Service System best practices.
  

Requirements:

• 5+ years of experience in LEAN/ Six Sigma initiatives and driving continuous improvement in an industrial business environment (LEAN/ Six Sigma Black Belt)
• Bachelor's degree in business or a related field.
• Strong leadership skills, including experience in managing change.
• Results-oriented mindset with strong analytical and organizational skills.
• Willingness to travel domestically and internationally as required.
• Fluent in English, with excellent written and verbal communication skills.

Did we spark your interest?
Then please click apply above to access our guided application process.

GEA is an equal opportunity employer. Applicants will therefore receive consideration for employment without regard to any protected characteristic required by applicable law. Applicants with disabilities and equal qualification are welcome and will be given preferential consideration.