Learning Experience Development Manager

beBeeProgramManager; Deutschland; Remote; EUR 60.000 - 80.000; Vollzeit

Zusammenfassung

beBeeProgramManager is seeking a Programme Manager focused on creating transformative learning experiences. The role involves leading client relationships and managing tailored training programs in a collaborative international setting. Ideal candidates possess strong planning skills, relationship-building abilities, and are fluent in both Spanish and English.

Leistungen

Private health insurance

Working from Home allowance

Qualifikationen

• Experience in international teams delivering corporate training.
• Proficient in creating high impact learning experiences.
• Strong interpersonal skills across cultural boundaries.

Aufgaben

• Lead client relationships and oversee learning initiatives.
• Coordinate activities to ensure an excellent customer experience.
• Prepare documentation and support final design meetings.

Kenntnisse

Planning and organisational skills

Customer service

Relationship-building

Fluency in Spanish

Fluency in English

Tools

Microsoft Office

Zoom

Teams

Webex

Project Management tools

Jobbeschreibung

We are on a mission to create transformative learning experiences. As a joint venture, we work with global organizations to develop strategic programmes that lead to customer success.

The Programme Manager is accountable for all phases of the client engagement during the execution and development of our learning journeys. They lead and respond to the organisation and planning of complex and tailored programmes, working closely with assigned teams in compliance with corporate objectives.

Key Responsibilities :

• Lead the client relationship and communicate with clients on a day-to-day basis overseeing all aspects related to the learning initiative.
• Work with new clients on complex learning projects in an intensely collaborative process to solve critical problems and develop high impact learning experiences tailored to companies' needs.
• Supervise and coordinate all activities, ensuring the excellence of the customer experience.
• Prepare documentation required from the programme side and attend client's final design meetings and / or design jams together with the Commercial and L&I Teams to provide SME.

Requirements :

• Demonstrated experience in working collaboratively in an international team to develop and deliver effective corporate training initiatives within a fast-paced organisation.
• Strong planning and organisational skills; The ability to work effectively in an international setting and build strong relationships with participants, educators, and partners across geographical and cultural boundaries.
• Excellent customer service and relationship-building skills; Fluency in Spanish and English.
• Proficient user of Microsoft Office, VC platforms (Zoom, Teams, Webex) and Project Management tools such as Wrike.

We offer :

• Private health insurance
• Working from Home allowance