Learning Coordinator

NIIT; Düsseldorf; Vor Ort; EUR 35.000 - 48.000; Vollzeit

Zusammenfassung

NIIT sucht einen engagierten Ansprechpartner im Kundenservice, der für die Organisation von Veranstaltungen und die Unterstützung bei Schulungsangeboten zuständig ist. Die Rolle erfordert starke Kommunikationsfähigkeiten und ein hohes Maß an Organisationsgeschick. Bewerber müssen Erfahrung im Projektmanagement haben und in der Lage sein, mit Kunden und Partnern zu kommunizieren.

Qualifikationen

• Ausgezeichnete schriftliche und mündliche Kommunikationsfähigkeiten.
• Abschluss in einem relevanten Bereich ist von Vorteil.
• Kenntnisse in Projektmanagement-Tools.

Aufgaben

• Kundenservice als erster Kontakt.
• Veranstaltungsmanagement und -koordination.
• Unterstützung beim Management von Learning Subscriptions.

Kenntnisse

Kommunikationsfähigkeiten

Präsentationsfähigkeiten

Organisationsfähigkeiten

Projektmanagement-Wissen

Programmmanagementfähigkeiten

Jobbeschreibung

NIIT is a leading Skills and Talent Development Corporation that is building a manpower pool for global industry requirements. The company, which was set up in 1981 to help the nascent IT industry overcome its human resource challenges, today ranks among the world’s leading training companies owing to its vast, yet comprehensive array of talent development programs. With a footprint across 40 nations, NIIT offers training and development solutions to Individuals, Enterprises, and Institutions.

Language : German (C1 or native level)

Job Description

• Dedicated customer service point of contact
• Event management and coordination for onsite delivery, open enrollment and virtual training enrollment
• Learning Subscription enrollment key and Named Participant access support
• Learning Subscription reporting and support
• Learning Subscription consumption management support
• Trouble ticket support associated with training services
• Serve as the interface between the customer needs / requirements / requests and broader services organization; document offering specifications and communicate necessary details to respective customers
• Collaboration with partners to disseminate information around Learning Subscription updates and create broader awareness of training availability and functionality

Required Skills

• Excellent written and verbal communication skills
• Exceptional presentation skills with knowledge of virtual delivery platforms (zoom, google meets, skype, etc).
• High standard of organizational skills including attention to detail and ability to multitasking
• Working knowledge of project management tools and methodologies
• Excellent project and program management skills

Other Requirements

NIIT is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.