Lead Service Sales Manager, Cluster 1 (m/w/d)

Vestas; Hamburg; On-site; EUR 120,000 - 170,000; Full time

Benefits offered by this job

Structured onboarding with permanent契

Long-term professional growth

30 days vacation + holidays

Deutschlandticket (train)

Gym allowance

Company pension plan

Flexible work-from-home option

Job summary

Vestas Hamburg invites an experienced Service Sales Leader to drive offshore wind service opportunities from engagement through negotiation. You will shape pricing, scope, and commercial terms in collaboration with Finance, Operations, and Legal, ensuring value creation while managing risk.

You will work across a global and matrix organization, coordinating multiple stakeholders and senior sponsors to deliver sustainable service solutions for major offshore projects.

Qualifications

• Relevant university degree or equivalent commercial experience.
• Experience in complex B2B sales and contract negotiation.
• Experience negotiating long-term commercial agreements.
• Strong financial and pricing understanding.
• Excellent written and spoken English and strong presentation skills.

Responsibilities

• Lead service commercial workstream for offshore wind opportunities throughout the sales and negotiation lifecycle.
• Develop service sales and negotiation strategy aligned with project and turbine sales strategy.
• Lead preparation and negotiation of SAA, OSA and related schedules and documentation.
• Define proposed service scope and commercial offering with technical, operational and commercial SMEs.
• Develop competitive commercial solutions balancing customer requirements, profitability, risk, and feasibility.
• Coordinate cross-functional Service Sales team to meet bidding and contracting timelines.
• Own commercial customer dialogue for service topics, including tenders and executive discussions.
• Build strong customer relationships and understand customers' long-term service needs.
• Lead development and approval of service pricing with Finance, Operations and specialists.
• Identify contractual and commercial risks and drive mitigation strategies.

Skills

Commercial acumen

Negotiation

Tender management

Stakeholder management

Project coordination

English proficiency

Education

University degree in business, economics, engineering, law or related discipline

Equivalent commercial experience

Job description

Global Offshore Service Sales is responsible for developing, negotiating and securing commercially attractive and operationally sustainable service solutions for Vestas' offshore wind projects.

The department leads the commercial service activities throughout the sales process, from early customer engagement and tender strategy through proposal development, pricing, contract negotiation, internal governance and final handover to Operations. Key responsibilities of the existing organization include defining the SAA scope and commercial offering, preparation of SAA and OSA offers and pricing, negotiating agreements and schedules, obtaining internal approvals and SCM mandates, and handing signed agreements over to Operations.

Working at the interface between customers and Vestas' Commercial, Contracting, Finance, Technical, Product and Operations organizations, Service Sales ensures that customer requirements are translated into competitive service solutions with an appropriate balance between customer value, profitability, risk and operational deliverability.

Your responsibilities:

• Lead the service commercial workstream for complex offshore wind opportunities throughout the sales and negotiation lifecycle.
• Develop the service sales and negotiation strategy in close alignment with the wider project and turbine sales strategy.
• Lead preparation and negotiation of Service and Availability Agreements (SAA), Operational Support Agreements (OSA) and associated schedules and commercial documentation.
• Define the proposed service scope and commercial offering, working closely with technical, operational and commercial subject matter experts.
• Develop competitive commercial solutions that balance customer requirements, value creation, profitability, risk and operational feasibility.
• Lead and coordinate the cross-functional Service Sales project team and ensure high-quality deliverables within agreed bidding and contracting timelines.
• Own the commercial customer dialogue for service-related topics, including tender clarifications, commercial negotiations and executive-level discussions.
• Build and maintain strong customer relationships and develop a deep understanding of customers' commercial drivers and long-term service requirements.
• Lead development and approval of service pricing together with Finance, Operations, Cost Management and relevant specialists.
• Identify contractual and commercial risks and opportunities and drive appropriate mitigation strategies.
• Prepare projects for internal governance and decision gates and obtain required commercial and risk mandates through the relevant approval processes.
• Act as a senior sparring partner for colleagues on complex negotiations and commercial topics.

Your qualifications:

• A relevant university degree within business, economics, engineering, law or another relevant discipline, or equivalent commercial experience.
• Substantial experience from complex B2B sales, commercial management, contract negotiation or project development.
• Experience negotiating complex, long-term commercial agreements.
• Strong commercial and contractual understanding, combined with the ability to understand technical and operational implications.
• Experience working in an international, matrix organization and coordinating multiple functions and senior stakeholders.
• Proven ability to manage complex tender or negotiation processes with demanding customers.
• Strong financial understanding and experience working with pricing, business cases, risk/reward considerations and commercial decision-making.
• Excellent written and spoken English and strong presentation and negotiation skills.

Your competencies:

• Think commercially: You understand value drivers and can translate complex technical and contractual topics into commercial decisions.
• Lead negotiations: You are comfortable navigating complex negotiations and can distinguish between issues that matter and issues that do not.
• Take ownership: You drive topics proactively and maintain momentum even when responsibilities span several functions.
• Navigate complexity: You can structure large amounts of technical, commercial and contractual information and turn them into clear recommendations.
• Build trust: You develop credible relationships with customers as well as internal stakeholders.
• Influence without authority: You can bring multidisciplinary teams together and create alignment in a matrix organization.
• Balance risk and opportunity: You are commercially ambitious while maintaining a disciplined understanding of contractual and operational risk.
• Communicate with impact: You can explain complex issues clearly and adapt your communication from specialists to senior management and customers.
• Stay pragmatic under pressure: You maintain judgment and focus during demanding tender and negotiation periods.
• Challenge constructively: You are comfortable questioning established positions while remaining solution-oriented.
• Collaborate: You believe the strongest commercial solutions are developed by combining Sales, Operations, Finance, Technical and Contracting expertise.

What we offer:

• A key role in shaping long-term service agreements supporting major offshore wind projects.
• Direct exposure to sophisticated international customers and complex commercial negotiations.
• Significant responsibility and opportunity to influence commercial strategy and deal outcomes.
• The opportunity to work across commercial, contractual, financial, technical and operational disciplines.
• A highly international working environment involving colleagues and stakeholders across multiple markets.
• Exposure to senior management through strategic deal reviews and commercial decision-making.
• The opportunity to influence how Vestas' offshore service offering, commercial standards and ways of working continue to develop.
• A position combining customer engagement, strategy, negotiation, leadership and problem solving, rather than traditional transactional sales.

Your benefits – because your commitment counts!

• - Start & Perspective: Structured onboarding program and a permanent employment contract with long-term prospects
• - Development & Expertise: Varied work in a forward-looking industry and individual opportunities for professional growth
• - Flexibility & Work-Life Balance: Overtime account, option to work from home up to 8 days per month, 30 days of vacation plus Christmas Eve and New Year’s Eve off, and the option for a sabbatical
• - Add-Ons: Business bike, gym allowance, company pension plan, Germany-wide train ticket (Deutschlandticket)
• - Team & Culture: Scandinavian-inspired with flat hierarchies, informal culture, and strong team spirit

Our commitment to a fair hiring.

At Vestas, we evaluate all candidates solely based on their professional experience, education, and relevant skills. To support a fair recruitment process, we kindly ask that you remove any photos, dates of birth or graduation, gender pronouns, marital status, or other personal information not relevant to the role before submitting your CV/resume. Your CV/resume should focus on your professional and educational background, along with the necessary contact details (email and phone number). We train our hiring teams in inclusive evaluation and regularly review process outcomes to ensure fairness.

DEIB Statement

At Vestas, we recognize the value of diversity, equity, and inclusion in driving innovation and success. We strongly encourage individuals from all backgrounds to apply, particularly those who may hesitate due to their identity or feel they do not meet every criterion. As our CEO states, "Expertise and talent come in many forms, and a diverse workforce enhances our ability to think differently and solve the complex challenges of our industry". Your unique perspective is what will help us powering the solution for a sustainable, green energy future.

About Vestas

Vestas is the energy industry’s global partner on sustainable energy solutions. We are specialised in designing, manufacturing, installing, and servicing wind turbines, both onshore and offshore.
Across the globe, we have installed more wind power than anyone else. We consider ourselves pioneers within the industry, as we continuously aim to design new solutions and technologies to create a more sustainable future for all of us. With more than 200 GW of wind power installed worldwide and 40+ years of experience in wind energy, we have an unmatched track record demonstrating our expertise within the field.
With 39,000 employees globally, we are a diverse team united by a common goal: to power the solution – today, tomorrow, and far into the future.
Vestas promotes a diverse workforce which embraces all social identities and is free of any discrimination. We commit to create and sustain an environment that acknowledges and harvests different experiences, skills, and perspectives. We also aim to give everyone equal access to opportunity.
To learn more about our company and life at Vestas, we invite you to visit our website at www.vestas.com and follow us on our social media channels. We also encourage you to join our Talent Universe to receive notifications on new and relevant postings.