Lead of Sales Operations(m/w/d)

SAIC Motor Deutschland GmbH; Neu-Isenburg; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading automotive company in Neu-Isenburg is seeking an Operations Manager to lead and manage the vehicle sales operations department. The ideal candidate should have over 7 years of experience in vehicle sales management, including 3 years in a leadership role, and must possess strong German language skills. The role offers a permanent contract with attractive compensation and benefits, along with flexible working hours and opportunities for professional development.

Leistungen

Occupational pensions (BKV)

Childcare allowance

Sports allowance

Work-life balance

Flexible working hours

Qualifikationen

• Minimum 7+ years related working experience in finished Vehicle Sales Management.
• 3+ years’ experience in a leadership role.
• C2 Level of German language skills both written and oral.

Aufgaben

• Lead, manage and develop the Operations department for Germany.
• Ensure that quality targets and service level agreements are met.
• Develop relationships with internal and external stakeholders.

Kenntnisse

Vehicle Sales Management

Sales Operations

Leadership

Stakeholder Engagement

Salesforce

German (C2)

English or Chinese

Jobbeschreibung

Permanent employee,Full-time· SMD Main Office: Neu-Isenburg

Your mission

• Lead-, manage- and develop the Operations department forGermanyRegion. Secure best in class direct sales and agency vehicle sales operations at any time. Ensure that quality targets and service level agreements are met and exceeded.
• Own the systems/processes in the vehicles sales operations department that are required to manage the rapid growth of the business.
• Define and implement a reliable framework to allow the company reaching its ambitious targets with a seamless integration of all vehicle sales operational processes.
• Manage continuously evolving capacity forecast models and methodologies, owning the quantitative analysis of the operations performance of the department.
• Develop relationships and closely collaborate with internal and external stakeholders, such as Sales department, externalSuppliers, IT, Finance and others. To create and refine the tools and processes needed to drive productivity increases.
• Supervision of vehicle allocation and best in class vehicle stock management trough highly integrated systems and processes. Own the seamless integration and alignment of customer- and vehicle-readiness.
• Operationally executethe retail sales agency compensation plan, including payments, and bonus relevant operations.
• Identify reporting issues, gaps in processes, and secure solutions within a reasonable time frame.
• Demonstrate necessary flexibility to perform ad hoc duties alongside the regular department tasks.
• Support on all projects or temporary tasks in Vehicle Operations, as also inside Sales Projects

Your profile

• Minimum7+ years related working experiencein finished Vehicle Sales Management & Processing, include3+ years’ experience in leadership role
• Know-How in sales Operations forDealer and Agency Modelalesales scenarios and related systems-/ tools-/ process
• Hands-on mindset, able to adapt to challenges in a fast-paced environment.
• Ability to establish external and internal relationships and engage with business stakeholders.
• Experience with Salesforce is a strong plus
• Self-structured and well-organized way of working
• C2 Level of German language skills both written and oral
• At least one of the English or Chinese languages is at a professional level both written and oral

Why us?

• Personal and professional development opportunities guaranteed through our strong, long-term growth.
• Challenging and interesting tasks in an exciting work environment.
• Permanent contract with attractive compensation, plus an excellent benefits package, including occupational pensions (BKV), occupational pension schemes (BaV), childcare allowance, VWL, and sports allowance.
• Work-life balance, flexible working hours, and the option of remote working.
• A great team and a supportive atmosphere.