Lead Business Analyst (m/f/d) - Gen AI focused

EPAM; Deutschland; Hybrid; EUR 60.000 - 90.000; Vollzeit

Zusammenfassung

A leading company seeks a driven Lead Business Analyst with a focus on Generative AI. This role requires collaboration with various stakeholders to deliver optimal solutions. Successful candidates will possess strong business analysis skills, experience in customer service, and fluency in both German and English. Join a dynamic team with ample opportunities for professional growth and engagement.

Leistungen

30 days holiday per annum

Company Pension Scheme

Regular performance assessments

Fitness-First Black Membership

Corporate Benefits

Employee Stock Purchase Plan (ESPP)

Access to LinkedIn learning solutions

Friendly working team

Regular corporate and social events

Flexible and remote working opportunities

Qualifikationen

• Experience in customer service and other verticals.
• Familiarity with AI trends and practical experience preferred.
• Fluency in German and English required.

Aufgaben

• Serve as a subject matter expert for business needs and requirements.
• Collaborate with stakeholders and suppliers to maximize project effectiveness.
• Analyze trends affecting client businesses and identify opportunities.

Kenntnisse

Business analysis

Stakeholder management

Problem-solving

Analytical skills

Agile mindset

Jobbeschreibung

We are looking for a driven Lead Business Analyst (Gen AI focused) to join our collaborative team. As a Lead Business Analyst, you will play a crucial role in developing and enhancing solutions. You will work with diverse stakeholders to ensure product success and optimize existing functionalities.

#LI-DNI

Responsibilities

• Serve as a subject matter expert and analyst/consultant, to understand business needs and elaborate business requirements
• Help clients understand the best mix of technologies, design solutions and services and how they should be delivered to maximize effectiveness
• Work and collaborate with various offshore and 3rd party suppliers, adapting your communications approach to meet the business demands
• Work to understand the intersection between technology, customers and business to cultivate business development opportunities
• Understand and stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients business and initiatives
• Support from time to time in a consultative/pre-sales role on select engagements as needed and defined by the business and the client

Requirements

• Excellent core Business analysis skills gained across the whole lifecycle from discovery through to implementation and optimization
• Experience working in at least 2 verticals, with customer service being of particular interest
• Familiarity with emerging trends and their application in industry, ideally including some practical experience of AI is a must
• Ability to manage complex stakeholder relationships
• Able to understand high level business ideas, impact assess and break them down to assist with service design and delivery
• Strong Agile mindset and familiarity with other development methodologies
• Excellent interpersonal, communication and client management skills
• Strong analytical and problem-solving skills
• Have the desire to learn and build next-gen products with our client and team of excellent engineers
• Possess a product development and product ownership mindset
• Fluency in written and spoken German & English is a must

We offer

• 30 days holiday per annum
• Company Pension Scheme
• Regular performance assessments
• Fitness-First Black Membership
• bitkom - Corporate Benefits
• Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
• Unlimited access to LinkedIn learning solutions
• Friendly and enjoyable working team
• Regular corporate and social events
• Flexible and remote working opportunities
• *All benefits and perks are subject to certain eligibility requirements