Lead Business Analyst (m/f/d) - Gen AI focused

EPAM; Frankfurt; Hybrid; EUR 70.000 - 90.000; Vollzeit

Zusammenfassung

A leading technology firm is looking for a driven Lead Business Analyst focused on Gen AI to join their collaborative team in Frankfurt. This role involves serving as a subject matter expert, working with diverse stakeholders, and optimizing existing functionalities to ensure product success. The ideal candidate will possess strong analytical skills, manage complex relationships, and have a keen interest in emerging trends and technologies.

Leistungen

30 days holiday per annum

Company Pension Scheme

Regular performance assessments

Fitness-First Black Membership

Employee Stock Purchase Plan (ESPP)

Unlimited access to LinkedIn learning solutions

Regular corporate and social events

Flexible and remote working opportunities

Qualifikationen

• Excellent core business analysis skills across the whole lifecycle.
• Experience in customer service verticals.
• Familiarity with emerging trends, especially AI.

Aufgaben

• Serve as a subject matter expert and analyst to understand business needs.
• Collaborate with clients and stakeholders for optimal product success.
• Support in consultative/pre-sales roles as needed.

Kenntnisse

Business analysis

Communication

Analytical skills

Problem-solving

Stakeholder management

Agile mindset

Jobbeschreibung

Lead Business Analyst (m/f/d) - Gen AI focused

We are looking for a driven Lead Business Analyst (Gen AI focused) to join our collaborative team. As a Lead Business Analyst, you will play a crucial role in developing and enhancing solutions. You will work with diverse stakeholders to ensure product success and optimize existing functionalities.

#LI-DNI

Responsibilities

• Serve as a subject matter expert and analyst/consultant, to understand business needs and elaborate business requirements
• Help clients understand the best mix of technologies, design solutions and services and how they should be delivered to maximize effectiveness
• Work and collaborate with various offshore and 3rd party suppliers, adapting your communications approach to meet the business demands
• Work to understand the intersection between technology, customers and business to cultivate business development opportunities
• Understand and stay abreast of current and emerging trends, unique opportunities and challenges of the space/markets and geographies in which the clients operate, and how it affects clients business and initiatives
• Support from time to time in a consultative/pre-sales role on select engagements as needed and defined by the business and the client

Requirements

• Excellent core Business analysis skills gained across the whole lifecycle from discovery through to implementation and optimization
• Experience working in at least 2 verticals, with customer service being of particular interest
• Familiarity with emerging trends and their application in industry, ideally including some practical experience of AI is a must
• Ability to manage complex stakeholder relationships
• Able to understand high level business ideas, impact assess and break them down to assist with service design and delivery
• Strong Agile mindset and familiarity with other development methodologies
• Excellent interpersonal, communication and client management skills
• Strong analytical and problem-solving skills
• Have the desire to learn and build next-gen products with our client and team of excellent engineers
• Possess a product development and product ownership mindset
• Fluency in written and spoken German & English is a must

We offer

• 30 days holiday per annum
• Company Pension Scheme
• Regular performance assessments
• Fitness-First Black Membership
• bitkom - Corporate Benefits
• Employee Stock Purchase Plan (ESPP) (subject to certain eligibility requirements)
• Unlimited access to LinkedIn learning solutions
• Friendly and enjoyable working team
• Regular corporate and social events
• Flexible and remote working opportunities
• *All benefits and perks are subject to certain eligibility requirements