LATAM Spanish - Customer Success Account Manager - Athens, Greece

TN Germany; Deutschland; Remote; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

An innovative company is seeking a LATAM Spanish Customer Success Account Manager to enhance client relationships and ensure customer satisfaction. This remote role involves managing complex accounts, providing tailored solutions, and collaborating with cross-functional teams to drive customer success. The ideal candidate will possess native Spanish skills, strong communication abilities, and a proactive mindset. Join a dynamic and inclusive environment that offers competitive salaries, career growth opportunities, and a commitment to employee wellness. If you are passionate about customer success, this position is perfect for you.

Leistungen

Remote work opportunity

Competitive salary

Performance-based bonuses

Career growth opportunities

Comprehensive training

Health and wellness benefits

Positive company culture

Qualifikationen

• Native or near-native Spanish skills (LATAM accent) required.
• Strong customer success and account management experience needed.

Aufgaben

• Develop and maintain strong relationships with existing customers in Latin America.
• Manage the entire customer lifecycle, from onboarding to post-sales support.

Kenntnisse

Customer Success Management

Account Management

Problem-Solving

Communication Skills

Business Acumen

Jobbeschreibung

Social network you want to login/join with:

LATAM Spanish - Customer Success Account Manager - Athens, Greece, de

col-narrow-left

Client:

Jobs Europe AB

Location:

de, Germany

Job Category:

Customer Service

-

EU work permit required:

Yes

col-narrow-right

Job Reference:

8379974cf82f

Job Views:

5

Posted:

30.04.2025

Expiry Date:

14.06.2025

col-wide

Job Description:

Introduction

Are you passionate about customer success and building long-term relationships? TTEC is looking for a LATAM Spanish Customer Success Account Manager to join our remote team. In this role, you will be responsible for ensuring the satisfaction and success of our clients in Latin America. You will work closely with customers to identify their needs, provide tailored solutions, and deliver exceptional service to ensure customer retention and satisfaction.

This is an excellent opportunity for individuals with a strong customer success background and an ability to manage complex accounts, while driving value for both clients and the business.

Responsibilities

• Develop and maintain strong relationships with existing customers in Latin America
• Manage the entire customer lifecycle, from onboarding to post-sales support
• Collaborate with cross-functional teams to ensure customer success and satisfaction
• Identify opportunities for upselling and cross-selling services
• Provide solutions and recommendations based on customer needs and feedback
• Ensure customers’ expectations are exceeded and issues are resolved promptly
• Track and report on account health, including renewals and growth opportunities
• Support customers in maximizing the value of our solutions and services

Qualifications

• Native or near-native Spanish skills (LATAM accent)
• Strong customer success, account management, or client service experience
• Ability to build and maintain long-lasting client relationships
• Excellent communication and problem-solving skills
• Strong business acumen and customer-oriented mindset
• Proactive and results-driven approach
• Fluent in English (B2 or higher)
• Experience in managing complex accounts and projects

Incentives

• Remote work opportunity – work from the comfort of your home
• Competitive salary and performance-based bonuses
• Career growth opportunities with ongoing professional development
• Dynamic and collaborative work environment with global teams
• Comprehensive training to support your success
• Health and wellness benefits
• Positive company culture that values diversity and inclusivity

Apply Now

Interested in joining the TTEC team as a LATAM Spanish Customer Success Account Manager? Apply now and start your journey with us!

Visit the original job posting on Jobs Europe for more information and to apply.