Lackingenieur als Junior Sales Technician (m/w/d)

The Sherwin-Williams Company; Metelen; Vor Ort; EUR 40.000 - 60.000; Vollzeit

Zusammenfassung

An international coatings company is seeking a candidate to provide technical support and training to customers regarding industrial wood coatings. Responsibilities include managing product trials, assisting with equipment installations, and maintaining customer service records. Candidates should have relevant educational background, up to 5 years of experience in the coatings market, and strong communication skills in English.

Qualifikationen

• 0-5 years of experience in the industrial wood coatings market.
• Basic understanding of coatings technology and curing processes.
• Excellent verbal and written communication skills in English.

Aufgaben

• Ensures customer quality and service expectations are met.
• Supports customers with plant audits, troubleshooting, and process development.
• Conducts technical training seminars at customers’ facilities.

Kenntnisse

Communication skills

Knowledge of coatings technology

Technical training

Ausbildung

Higher level education in a related field

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Lotus Notes

Jobbeschreibung

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Client:

The Sherwin-Williams Company

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

8f2a525cd112

Job Views:

2

Posted:

18.08.2025

Expiry Date:

02.10.2025

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Job Description:

ESSENTIAL FUNCTIONS:

• Ensures customer quality and service expectations are met.
• Supports customers with plant audits, trouble-shooting, general technical support and process development.
• Eliminates or reduces customer complaints.
• Helps increase volume growth.
• Communicates competitive information, new products and selling issues to Sales Managers and other relevant persons.
• Communicates extended product knowledge in wood technology.
• Attends coatings seminars and trade shows pertinent to sales/marketing.
• Manages product trials at designated customer facilities.
• Maintains contact with laboratory on current technical issues.
• Assists with equipment installation and various line or equipment modifications/adjustments.
• Conducts technical training seminars at customers’ facilities.
• Evaluates product complaints and decides the best way to resolve problems.
• Assists customers in preparing paint specifications to meet product applications.
• Advises customers of product line changes and improvements.
• Maintains expertise in product finishes equipment use and surface preparation.
• Assists customers with product inventory control/re-ordering.
• Trains customers on product knowledge and application methods.
• Assists Area Sales Managers by preparing samples, panels, etc. for presentations.
• Maintains customer technical service issues on file for follow-up.
• Other duties as assigned.

POSITION REQUIREMENTS

• Higher level education in a related field

Knowledge & Experience:

• 0-5 years of experience in theIndustrial wood coatings market
• Basic understanding of, and experience in industrial wood coatings market
• Good basic knowledge of coatings technology and curing processes
• Experience with robotic, autospray, vacuum and roller coating application systems
• Understanding of Apollo or other root-cause analysis techniques

Technical/skill Requirements:

• Ability to hand-spray all major coatings technologies.

Technical/skill Requirements:

• Excellent verbal and written communication skills required;English.
• Computer skills, including proficiency in Microsoft Word, Excel, PowerPoint, and Lotus Notes.
• Familiarity with various paint and coatings technologies.
• Familiarity with coatings application.

Travel Requirements(time spent away from home or other typical office location): 50%