Kommissionierer (m / w / d)

andagon people GmbH; Köln; Vor Ort; EUR 80.000 - 120.000; Vollzeit

Zusammenfassung

Ein etabliertes Unternehmen sucht einen Chief Operating Officer, der die täglichen Betriebsabläufe leitet und die strategische Entwicklung vorantreibt. Diese Schlüsselposition erfordert eine Kombination aus umfangreicher Erfahrung in der Tech-Branche, starken Führungsqualitäten und einem strategischen Denkansatz. Sie werden für die Optimierung von Prozessen, die Verbesserung der Kundenzufriedenheit und die finanzielle Überwachung verantwortlich sein. Wenn Sie eine Leidenschaft für Innovation und Teamführung haben, ist dies die perfekte Gelegenheit, um einen bedeutenden Einfluss auf die digitale Transformation und das Wachstum des Unternehmens zu haben.

Leistungen

Hybrides Arbeitsmodell

Multikulturelles Arbeitsumfeld

KPI-abhängige Vergütung

Qualifikationen

• Mindestens 10 Jahre Erfahrung in operativen Führungspositionen, idealerweise in der Tech-Branche.
• Nachweisliche Erfolge in der Prozessoptimierung und im Teammanagement.

Aufgaben

• Entwicklung und Implementierung von Betriebsstrategien zur Steigerung von Wachstum und Rentabilität.
• Leitung und Optimierung der täglichen Betriebsabläufe und Ressourcenallokation.

Kenntnisse

Führungskompetenz

Strategisches Denken

Prozessoptimierung

Datenanalyse

Teammanagement

Ausbildung

Bachelor in Betriebswirtschaft

Master in Management

Jobbeschreibung

With over 20 years in the German market, andagon people GmbH is the expert name in test automation. Being a part of a family-owned group of companies, we excel in software testing, QA consulting, AI implementation, developing digital products, and QA career training through our Digital Academy. We are known for our agile culture, flat organization structure, and H2H approach. We are expanding our offices throughout Germany and implementing the first steps towards internationalization.

Be part of our ambitious journey to drive digital transformation with AI and expand globally with cutting-edge products, platforms, and strategic expertise.

Ready to make an impact? Join andagon today!

Chief Operating Officer

Job purpose overview

The Chief Operating Officer (COO) will be responsible for arranging the company's day-to-day operational functions, ensuring efficiency and excellence across all departments. The COO will work closely with owners, CEOs, and other board members to develop and drive operational strategy, improve processes, and enhance client satisfaction.

The Chief Operating Officer (COO) is responsible for the overall financial success of the company, starting from formulating the company strategy (in collaboration with owners, CEOs, and board members) to effectively executing it on operational and tactical levels. This includes analyzing and measuring performance metrics, cross-functional collaboration with departments and stakeholders, continuous process optimization, and maintaining a constant focus on areas of potential growth or issues to be prevented or fixed.

The ideal candidate will have extensive experience in the tech industry, strong leadership and management skills, experience in profitable coordination of various company departments (marketing, sales, production, central services, etc.), and a proven track record of operational excellence.

Key responsibilities

1. Operational Leadership: Develop and implement operational strategies that align with the company's strategy, goals, and objectives. Collaborate with the CEO and executive team in the implementation of the company’s strategy, taking responsibility for driving company growth and profitability through development, implementation, monitoring, control, and reporting on the results of operational measures applied.
2. Operational Management: Drive and manage regular daily operations of the company, including project management, resource allocation, and workflow optimization, with constant monitoring and measurement of key metrics at the necessary levels.
3. Process Improvement: Identify opportunities for process improvements and implement best practices to enhance operational efficiency and quality. Lead initiatives to streamline operations and reduce costs.
4. Team Leadership: Build, lead, mentor, and manage a high-performing team. Foster a culture of collaboration, diversity, innovation, and high performance.
5. Client Relations: Ensure efficient and effective delivery of testing services to clients through well-organized operational processes, which reflects also in high clients’ satisfaction rates (NPS > 50) and annual growth of contracts (25%). Address any client-related operational issues promptly.
6. Financial Oversight: Manage operational budgets, financial planning, and resource allocation. Monitor financial performance and implement strategies to achieve financial targets. Lead development and execution of ESG initiatives, sustainability, social responsibility, and corporate governance.

Successful Applicant

Minimum 10 years of experience in operational managerial positions (CFO, Supply Chain Manager, Continuous Improvement Manager, Head of Sales, Business Analyst, etc.) with at least 5 years in a senior/middle management leadership role - ideally in tech industry, digital, e-commerce, etc.

Strategic thinker with a visionary outlook and innovation drive able to challenge the status quo and implement strategic development plans.

Strong leadership and team management skills

Consistently works with data and analytics, measures the company's performance, identifies bottlenecks, manages reports, and optimizes funnels and conversions. Proven track of driving operational excellence and process optimization.

What we offer

Hybrid and flexible collaboration model – from any location, on a B2B basis, 3-4 days a week to be spent in Cologne office.

Multicultural work environment.

KPI (Business and Leadership) related remuneration.