Key Lead m/w/d - Alstertal, Hollister

Abercrombie & Fitch Co.; Hamburg; Vor Ort; EUR 34.000 - 41.000; Vollzeit

Benefits dieser Stelle

Quarterly Sales Incentive Bonus

Paid time off

Merchandise Discount

Employee assistance program

Flexible Schedule

Career Advancement

Brand Affiliate

Training and Development

Global Team

Zusammenfassung

Abercrombie & Fitch Co. in Hamburg seeks a Key Lead to guide store operations, coach Brand Reps and Stock Associates, and drive a memorable in-store experience while meeting daily sales goals.

You will open/close, operate POS, fulfill omni-channel orders, maintain visual displays, analyze reports, protect assets, and represent the brand with energy, adaptability, and excellent communication.

Qualifikationen

• High School Diploma or GED equivalent preferred.
• Retail experience – 1 year preferred.
• No supervisory experience required.
• CEFR B2 English & German required.
• Maintain a strong customer focus.
• Demonstrate interpersonal and communication skills.
• Show knowledge of current fashion trends.
• Energetic, outgoing and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks and attention to detail.
• Engage in proactive learning and thinking.
• Exhibit a strong work ethic.

Aufgaben

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge and Brand Awareness while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets and perform Inventory Control.
• Represent the Brand and exemplify Company Culture and Values.

Kenntnisse

CEFR B2 English & German

Strong communication

Interpersonal skills

Customer focus

Adaptability

Multitasking

Ausbildung

High School Diploma or GED

Tools

POS systems

Jobbeschreibung

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Availability Schedule will vary weekly but should expect to work at least 25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

• Education- High School Diploma/ G.E.D. equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience- No supervisory/ management experience is required.
• CEFR B2 Fluency in English & German, required
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You'll Get

• Quarterly Sales Incentive Bonus
• Paid time off which can increase with position and seniority
• Merchandise Discount
• Employee assistance program; access to free psychological and behavioral health counseling
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

The full time starting rate for this position is €37,500.00 annually (i.e., the full time recruiting pay range for this position is €37,500.00 - €37,500.00 annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full time equivalent hours are 40 per week. This is a part time position of 20 or 25 hours per week.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Learn more about A&F Co. by visiting our corporate website here.

Equal Opportunity Statement

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.

We Welcome Applicants From All Backgrounds

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