Key Lead m/w/d - Rhein Center, Hollister

Abercrombie & Fitch Spain, SL; Köln; Vor Ort; EUR 34.000 - 41.000; Teilzeit

Benefits dieser Stelle

Quarterly Sales Incentive Bonus

Paid Time Off

Merchandise Discount

Employee Assistance Program

Flexible Schedule

Career Advancement

Brand Affiliate Opportunity

Training and Development

Global Team

Zusammenfassung

Abercrombie & Fitch Co. in Köln seeks a Key Lead to supervise floor operations, coach Brand Reps and Stock Associates, and drive daily sales while delivering a premier customer experience.

You will work with the store leadership team to ensure smooth operations and brand representation. The role requires at least 1 year of retail experience, strong English and German communication, and a proactive, energetic attitude.

Qualifikationen

• CEFR B2 Fluency in English & German required.
• High School Diploma or GED preferred.
• Retail experience: at least 1 year preferred.
• No supervisory/management experience required.

Aufgaben

• Perform Opening and Closing routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate product knowledge and drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Represent the brand and exemplify company culture and values.

Kenntnisse

English (B2)

German (B2)

Communication skills

Customer focus

Adaptability

Energetic personality

Ausbildung

High School Diploma / GED

Jobbeschreibung

Job Description:

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You’ll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values

Availability

Schedule will vary weekly but should expect to work at least 25 hours per week.

Required availability on Saturdays and Sundays as well as certain holidays.

In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

• Education- High School Diploma/ G.E.D. equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience- No supervisory/ management experience is required.
• CEFR B2 Fluency in English & German, required
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You’ll Get

• Quarterly Sales Incentive Bonus
• Paid time off which can increase with position and seniority
• Merchandise Discount
• Employee assistance program; access to free psychological and behavioral health counseling
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who’ll Celebrate you for Being YOU

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

The full time starting rate for this position is €37,500.00 annually (i.e., the full time recruiting pay range for this position is €37,500.00- €37,500.00 annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full time equivalent hours are 40 per week. This is a part time position of 20 or 25 hours per week.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

Learn more about A&F Co. by visiting our corporate website here.

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ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.