Key Lead m/w/d - Planken, Hollister

Abercrombie & Fitch Spain, SL; Mannheim; Sur place; EUR 33 000 - 40 000; Plein temps

Avantages offerts par ce poste

Sales incentive bonus

Paid time off

Merchandise discount

Employee assistance program

Flexible schedule

Career advancement

Brand affiliate program

Training & development

Global team support

Résumé du poste

Abercrombie & Fitch Co. in Mannheim seeks a Key Lead to ensure quality in-store experiences. You will supervise Brand Reps and Stock Associates, guiding store operations and driving daily sales while maintaining customer focus and brand standards.

The role requires strong English and German language skills, 1 year of retail experience, and a proactive, energetic attitude. Full-time position with a comprehensive benefits package.

Qualifications

• CEFR B2 level in English and German required.
• At least 1 year of retail experience preferred.
• Strong communication and interpersonal skills.

Responsabilités

• Perform opening and closing routines.
• Operate register/point of sale systems.
• Fulfill omni-channel orders.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and conduct inventory control.
• Represent the brand and exemplify company culture and values.

Connaissances

B2 English & German

Retail experience

Formation

High School Diploma/G.E.D.

Description du poste

Job Description

The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.

What You'll Do

• Perform Opening and Closing Routines.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Demonstrate Product Knowledge, Brand Awareness, while driving sales.
• Build and maintain Visual Displays.
• Analyze reporting to inform decision making.
• Protect Store Assets & perform Inventory Control.
• Represent the Brand and Exemplify Company Culture and Values.

Availability

Schedule will vary weekly but should expect to work at least 25 hours per week. Required availability on Saturdays and Sundays as well as certain holidays. In addition, during peak timeframes, hours will increase to support the needs of the business.

What it Takes

• Education- High School Diploma/ G.E.D. equivalent preferred
• Retail Experience- At least 1 year of retail experience is preferred.
• Supervisor/ Managerial Experience- No supervisory/ management experience is required.
• CEFR B2 Fluency in English & German, required
• Maintain a strong customer focus.
• Demonstrate exceptional interpersonal skills.
• Possess strong communication skills.
• Show knowledge of current fashion trends.
• Be energetic, outgoing, and assertive.
• Take initiative and show confidence.
• Master adaptability and flexibility.
• Balance multiple tasks while being detail-oriented.
• Engage in applied learning and proactive thinking.
• Exhibit a strong work ethic.

What You'll Get

• Quarterly Sales Incentive Bonus
• Paid time off which can increase with position and seniority
• Merchandise Discount
• Employee assistance program; access to free psychological and behavioral health counseling
• Flexible Schedule
• Opportunities for Career Advancement
• Opportunity to Become a Brand Affiliate
• Training and Development
• A Global Team of People Who'll Celebrate you for Being YOU

Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.

The full time starting rate for this position is € 36,500.00 annually (i.e., the full time recruiting pay range for this position is € 36,500.00 - € 36,500.00 annually). The starting rate and range may be modified in the future. For the avoidance of doubt, our current full time equivalent hours are 40 per week. This is a part time position of 20 or 25 hours per week.

Company Description

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.

The company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.