Key Account Manager - Global Account Program - Aerospace

TN Germany; Hamburg; Vor Ort; EUR 60.000 - 100.000; Vollzeit

Zusammenfassung

Join a forward-thinking logistics company as a Key Account Manager, where you'll manage key customer relationships in the aerospace sector. This role offers the chance to lead strategic initiatives, drive business development, and work across multiple services to provide innovative solutions. With a focus on relationship management and operational excellence, you'll collaborate with internal stakeholders and customers to ensure compliance and continuous improvement. If you're passionate about logistics and eager to make a significant impact, this opportunity is perfect for you.

Qualifikationen

• 6+ years of sales experience, ideally in aerospace.
• Strong understanding of supply chain logistics.

Aufgaben

• Manage key accounts, identifying customer needs.
• Negotiate rates and service contracts with customers.
• Monitor key performance indicators and report findings.

Kenntnisse

Sales Experience

Business Development

Negotiation Skills

Stakeholder Management

Supply Chain Logistics

Fluent English

German Language

Ausbildung

Bachelor's Degree in International Studies

Master's in Supply Chain

Jobbeschreibung

Join our team as a Key Account Manager (KAM) for the Aerospace Global Account Program, where you will play a major role in managing key customer relationships and driving business development within the Aerospace vertical. This is a unique opportunity to lead strategic initiatives and work across multiple Kuehne+Nagel services to bring innovative solutions to our clients.

Your Role

The Key Account Manager (KAM) is responsible for managing the entire commercial customer journey, including relationship management and business development activities for a dedicated portfolio of accounts. As the primary Kuehne+Nagel representative, you will qualify account intelligence, translate this into actionable business targets, and ensure these are captured in an evolving customer strategy. You will build strong, direct relationships with key customer stakeholders and manage key account activities in line with Kuehne+Nagel’s Key Account Program guidelines.

Your Responsibilities

• Manage key accounts according to targets and company guidelines, identifying customer needs and promoting Kuehne+Nagel’s service portfolio.
• Gain deep understanding of the customer's business model, decision-making processes, and competitive environment.
• Negotiate rates and service contracts with customers, ensuring all commercial requirements are documented and maintained.
• Ensure compliance with Kuehne+Nagel sales management systems, maintaining accurate and up-to-date information.
• Monitor and report on key performance indicators such as pipeline activity, financials, and consulting activities.
• Lead structured review sessions with customers to assess strategy, priorities, and operational performance.
• Drive continuous improvement, innovation, and operational excellence in collaboration with internal stakeholders and customers.

Your Skills and Experiences

• Bachelor’s degree in International Studies, Business, Engineering, or related field; Master’s in Supply Chain preferred.
• At least 6 years of broad sales experience, ideally in the aerospace sector.
• Strong understanding of supply chain logistics (air, sea, road).
• Proven success in business development, consultative selling, and up/cross-selling.
• Skilled in negotiation, persuasion, and stakeholder management. Experience managing global and virtual teams is a plus.
• Fluent English required; German would be an advantage.
• Willingness to travel.

Good Reasons to Join

With more than 80,000 employees at over 1,300 locations in more than 100 countries, Kuehne+Nagel is one of the world's leading logistics service providers. Diversity and equal opportunities are deeply embedded in our corporate culture. We value respect for individual differences—regardless of gender, physical or mental characteristics, religion, sexual orientation, ethnicity, nationality, or age. We believe diversity fuels innovation. Inspired by people—by you? We look forward to meeting you!