Key Account Manager DACH (m/w/d)

Chrono24 GmbH; Karlsruhe; Hybrid; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A dynamic international e-commerce company is seeking a Key Account Manager to strengthen relationships with key dealer partners in the DACH region. The ideal candidate will develop growth strategies, manage a strategic portfolio, and ensure partner satisfaction. This role includes consultative support, KPI analysis, and close collaboration with various departments. A permanent contract with flexible working hours and additional benefits such as 30 vacation days is offered.

Leistungen

Flexible working hours

Free lunch

30 days of vacation

Work from abroad for up to 20 days

Benefit app with €80 monthly allowance

Additional days off on December 24th and 31st

Qualifikationen

• 3+ years of experience in key account management or a comparable B2B role.
• Proven track record in scaling strategic accounts.
• Experience with CRM systems and structured account planning.

Aufgaben

• Manage a defined portfolio of key dealer accounts.
• Develop and implement account plans to increase revenue.
• Conduct consultative support and trainings for partners.

Kenntnisse

Key account management

Consultative sales skills

Analytical skills

Stakeholder management

Fluent in German and English

Tools

Salesforce

Excel

Google Sheets

BI/reporting tools

Jobbeschreibung

About

As a Key Account Manager (m/f/d), you will strengthen relationships with our most important dealer partners in the DACH Region—with a clear focus on revenue growth, utilization of our solutions, and partner satisfaction. You will manage a strategic portfolio, develop growth strategies, provide advanced support and training, and proactively identify cross- and upselling opportunities. In addition, you will monitor performance (KPIs) and derive actionable measures for continuous improvement.

Diversity@Chrono24: We believe in the power of diversity.

What you can expect

• Responsibility for a defined portfolio of key dealer accounts and their development
• Development and implementation of account plans to increase revenue, profitability, and product adoption
• Consultative support on platform features, best practices, and new solutions; planning and conducting trainings/webinars
• Identification and realization of cross- and upselling opportunities that create mutual value
• Monitoring and analysis of relevant KPIs (e.g., revenue, conversion, activity and quality metrics), including deriving actionable measures
• Regular business reviews with stakeholders and decision makers
• Close collaboration with Sales, Marketing, Operations, Product, and Support to prioritize market feedback and drive solutions
• Management of renewals, commercial negotiations, and package optimization for long-term partnerships
• Diligent maintenance of the CRM, forecasting, and pipeline management
• Occasional travel to partner meetings, industry events, and team offsites

What sets you apart

• 3+ years of experience in key account management, partnerships, or a comparable B2B role—ideally in e-commerce, marketplaces, or SaaS
• Proven track record in scaling strategic accounts
• Strong consultative sales skills, confident negotiation abilities, and effective stakeholder management
• Excellent analytical skills; proficient in Excel/Google Sheets and BI/reporting tools
• Experience with CRM systems (e.g., Salesforce, HubSpot) and structured account planning
• Proactive, structured, and results-oriented working style with a high sense of ownership
• Fluent Germand and English, both written and spoken; additional languages (e.g.,French or Spanish) are a plus

What we offer

• A responsible position in a dynamic, international company
• A modern work environment with flexible working hours and the option to work from home
• Benefit app: Our benefit app gives you full flexibility. Whether for sports activities, childcare subsidies, or as a flexible mobility budget—with a monthly allowance of €80 per person, you can use and customize the benefits according to your needs!
• Free lunch: Enjoy a free lunch to keep you energized for the rest of the day. Delicious food that brings the team together—another reason to look forward to your lunch break!
• Permanent contract: With a permanent contract, we offer you security and long-term career prospects. We believe in long-term collaboration and your growth!
• 30 days of vacation: Enjoy a healthy work-life balance with 30 days of vacation per year to recharge and find new inspiration. Your time is valuable—use it as you wish!
• Additional days off on December 24th and 31st: Look forward to extra days off on December 24th and 31st to fully enjoy the holidays. More time for family, friends, and festive preparations!
• Work from abroad for up to 20 days per year: Take advantage of the opportunity to work from abroad for up to 20 days a year and discover new cultures.