Junior IT Technical Consultant

Zoho Corporation Europe; Hamburg; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading IT management solutions provider in Hamburg is seeking a Technical Pre-sales professional to manage presales engagements and ensure customer satisfaction. The ideal candidate has a bachelor's degree in computer science, strong IT infrastructure knowledge, and proficiency in German and English. This role offers opportunities for continuous training in a supportive environment.

Leistungen

Competitive salary

Continuous training and professional development

Supportive, inclusive team environment

Clear development plans

Coaching and mentoring schemes

Qualifikationen

• Strong technical knowledge of IAM, IT Security, and IT service management.
• Experience in Technical Account Management or similar roles is advantageous.
• Willingness to travel within/outside the EU.

Aufgaben

• Handle end-to-end ManageEngine solution presales engagements.
• Provide demos and conduct partner training on ManageEngine solutions.
• Engage with existing customers to ensure satisfaction.

Kenntnisse

Technical knowledge of IT infrastructure solutions

Proficiency in German

Proficiency in English

Relationship building

Technical Pre-sales experience

Ausbildung

Bachelor's degree in computer science or related field

Tools

ITIL Certification

CCNA Certification

Cybersecurity Certification

Jobbeschreibung

Job Description

Company Description :

ManageEngine, a division of Zoho Corporation focused on enterprise IT management, provides comprehensive IT management solutions used by more than 280,000 organizations globally. Our products streamline operations in areas such as IT service management, network performance, endpoint security, IT analytics, identity management, and cloud solutions. At ManageEngine, we combine innovation with simplicity to empower IT teams in effectively managing complex infrastructures, improving productivity, and ensuring business continuity.

Learn more about us : https://www.manageengine.com

Key Responsibilities :

• Handle end-to-end ManageEngine solution presales engagements through face-to-face and online meetings.
• Provide demos, presentations & conduct reseller / partner training on ManageEngine solutions.
• Collaborate with product engineering teams to stay up to date on product and feature updates.
• Engage with existing ManageEngine customers to ensure satisfaction and identify upsell / cross-sell opportunities.
• Act as a trusted advisor and technical SPOC for strategic accounts.

Requirements

• Strong technical knowledge of IT infrastructure solutions, including IAM, IT Security, and IT service management.
• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent work experience).
• Willingness to travel within/outside the EU to meet customers, partners, and prospects.
• Experience in Technical Pre-sales, Technical Account Management, ICT Management, or related roles is advantageous.
• Ability to build strong relationships with stakeholders, including customers, partners, and internal teams.
• Proficiency in German and English is mandatory.
• Certifications such as ITIL, CCNA, or Cybersecurity are a plus.

Benefits

• Competitive salary aligned with qualifications and experience.
• Continuous training and professional development.
• Supportive, inclusive team environment.
• Clear development plans for short, medium, and long term.
• Participation in coaching and mentoring schemes.
• Opportunity to work with a global team and contribute to a leading technology company.

Applicants must hold a national or EU passport, have valid work authorization, and be within commuting distance. The successful candidate will undergo background verification in accordance with national legislation and standards.

Join ManageEngine Europe today and be part of a company revolutionizing business operations. Let's shape the future of business software together!