Junior IT Support Specialist (m/f/d)

About us

UnternehmerTUM inspires and empowers entrepreneurial talent to drive innovation and build start-ups.
As Europe’s largest start-up hub, we combine entrepreneurial qualification with the initiation of new ventures, making us one of the leading university-based institutions for innovation and entrepreneurship.
The IT Services Team is highly specialized and shapes new developments within UTUM’s technical universe!
We think beyond team boundaries—and beyond ourselves—to redefine what’s possible. As a member of our IT team, you’ll be constantly challenged with exciting and novel tasks that have a real impact on how UnternehmerTUM delights both internal and external customers through an excellent service management foundation.
From day one, you’ll be fully involved—bringing your strengths to a variety of exciting business and IT services, and helping to elevate our tech stack to the next level.

Your mission

• You are the first point of contact for IT requests and technical questions from our users
• You analyze and solve a wide variety of IT issues across our diverse application portfolio
• You independently find solutions—whether they involve software, hardware, or processes
• You support our colleagues in implementing solutions and explain them in an easy-to-understand way
• You install, configure, and maintain our end devices such as PCs, laptops, and printers
• You maintain our IT documentation and ensure that guides are clear, up-to-date, and helpful
• You take on administrative tasks and contribute to exciting IT projects
• You help shape the digital workplace of tomorrow—based on real user needs

Your profile

• You have completed vocational training as an IT specialist in system integration (or a similar qualification)
• You have basic knowledge of Microsoft (server) operating systems
• You’ve already gained initial experience in user service, client support, and remote assistance
• You’re confident communicating in both German and English? Perfect!
• You enjoy working with customers and being part of a team
• You work in a structured, reliable, and service-oriented manner
• Analytical thinking, independence, and a quick grasp of new concepts are among your strengths

What we offer

• The opportunity to help shape and further develop an innovative ecosystem
• Active integration into a network of cutting-edge research, entrepreneurs, and start-ups from TUM and UnternehmerTUM
• Budget and time for developing your skills—for example, through our personal training budget
• A hybrid work model and flexible working hours
• Unlimited access to our high-tech workshop “MakerSpace”
• Job bike (JobRad), Moovster, Wellpass, and free on-site sports classes

Contact

Alina Beck, Talent Acquisition Manager
UnternehmerTUM GmbH
Lichtenbergstraße 6, 85748 Garching/München