Junior IT Administrator (w/m/d)

Dreamlines GmbH; Hamburg; Vor Ort; EUR 40.000 - 50.000; Vollzeit

Zusammenfassung

A leading cruise and cruise package online travel agency is seeking a talented Junior IT Administrator to join their team in Hamburg. This role involves ensuring the stability and security of the IT environment while supporting employee onboarding and troubleshooting IT issues. The ideal candidate should have experience with Azure Active Directory, Microsoft tools, and strong problem-solving skills, with a fluency in English; German is a plus.

Leistungen

Office in Hamburg's city center

Free barista service and regular office breakfasts

Travel benefits and discounts

Contributory pension scheme

Regular company and team events

Qualifikationen

• First years of relevant IT administration or helpdesk experience.
• Proficient with Azure AD, Microsoft 365, and Microsoft Exchange.
• Familiarity with Jira and Confluence administration.

Aufgaben

• Handle employee onboarding and offboarding processes.
• Manage user accounts and provide daily IT support.
• Set up and maintain hardware and software.

Kenntnisse

Problem-solving

Communication

Documentation

Networking concepts

Cyber security principles

Tools

Azure Active Directory

Microsoft 365

Microsoft Exchange

Atlassian Jira

Atlassian Confluence

Datto

NinjaOne

Jobbeschreibung

Dreamlines is a leading Cruise and Cruise Package Online Travel Agency (OTA) with a presence in several countries. As a company, we strive to create unforgettable cruise experiences for our customers worldwide, offering a wide range of cruise packages and destinations. We are seeking a talented and self-starting Junior IT Administrator to join our international team and contribute to accompany Dreamlines on its way to becoming the global market leader by ensuring the stability, security and optimal performance of our IT environment.

Key Tasks & Responsibilities

• Handle employee onboarding and offboarding processes, ensuring smooth integration and departure procedures.
• Manage user accounts, permissions, and access levels using Azure AD and Microsoft Exchange.
• Provide daily IT support, including troubleshooting login issues, password resets, and Multi-Factor Authentication (MFA).
• Set up, configure, and maintain hardware and software to ensure optimal workplace efficiency.
• Purchase IT equipment, manage inventory, and maintain asset tracking records.
• Maintain cleanliness, organization, and operational efficiency of office IT equipment.
• Provide first-level support for Atlassian products, including Jira and Confluence.
• Utilize Remote Monitoring & Management (RMM) solutions, specifically Datto and NinjaOne.

Requirements

• First years of relevant IT administration or helpdesk experience.
• Proficiency with Azure Active Directory, Microsoft 365, Microsoft Exchange, and remote device management tools (Datto, NinjaOne).
• Familiarity with Atlassian Jira and Confluence administration.
• Strong experience with Windows environments; familiarity with MacOS is a plus.
• Excellent problem-solving, communication, and documentation skills.
• Basic understanding of networking concepts and cyber security principles.
• Ability to maintain and organize IT asset inventories accurately.
• German language proficiency is advantageous, English is a must.

Our offer

• Office in Hamburg´s city center
• Free barista service and regular office breakfasts & after works
• Travel benefits and discounts
• Contributory pension scheme
• Regular company and team events