Junior Customer Partner Region South Germany

Kyndryl; Stuttgart; Vor Ort; EUR 50.000 - 70.000; Vollzeit

Zusammenfassung

A leading technology services provider is seeking a Junior Customer Partner in Stuttgart to manage key client accounts. The role focuses on developing strong customer relationships, enhancing profitability through effective account management, and ensuring client satisfaction. The ideal candidate will have 3+ years of experience in account management, excellent communication skills, and a degree in a relevant field. Opportunities abound for career growth and skills development.

Leistungen

Comprehensive benefits

Learning opportunities

Commitment to well-being and success

Qualifikationen

• 3+ years of work experience in account management or relevant roles.
• Ability to communicate complex ideas effectively to stakeholders.
• Strong listening, negotiation, and presentation skills.

Aufgaben

• Serve as the main point of contact for account management.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements.

Kenntnisse

Account management

Client relationship management

Presentation skills

Negotiation skills

CRM software proficiency

Ausbildung

Degree in IT, Business Administration, Sales, or relevant field

Tools

CRM software

Microsoft 365

Jobbeschreibung

Who We Are

At Kyndryl, we design, build, manage, and modernize mission-critical technology systems that the world depends on every day. We are committed to building a more equitable, inclusive world for our employees, customers, and communities.

The Role

We are seeking a dynamic Junior Customer Partner to revolutionize relationship management, drive account growth, and enhance profitability. You will develop and maintain deep customer connections, representing Kyndryl and building trusted relationships with top executives.

In this role, you will focus on proactive account growth for new clients in southern Germany, developing strong relationships with customers and identifying new business opportunities. You will lead your portfolio accounts, generate new opportunities, and expand existing work into larger scopes, collaborating with partners to pursue new deals.

You will own the account P&L, ensuring customer satisfaction and account compliance, maintaining a stellar reputation. The South region includes Baden-Württemberg and Bavaria; candidates should reside in or near these states.

Who You Are

You possess relevant experience, a growth mindset, and a customer-focused approach. You are inclusive and collaborative in your work style.

Responsibilities :

1. Serve as the main point of contact for all customer account management matters
2. Build and maintain strong, long-lasting client relationships
3. Negotiate contracts and close agreements to maximize profit and growth
4. Develop trusted advisor relationships with customer stakeholders and executive sponsors
5. Ensure timely and successful delivery of solutions according to customer needs and objectives
6. Communicate progress of initiatives to stakeholders
7. Develop new business with existing clients and identify areas for improvement to meet sales quotas
8. Forecast and track key account metrics and prepare reports
9. Collaborate with sales teams to identify and grow opportunities within your territory
10. Manage challenging client requests or issue escalations as needed

Required Skills and Experience :

• Proven work experience (3+ years) in account management or relevant roles
• Ability to communicate, present, and influence stakeholders at all levels
• Experience with CRM software and Microsoft 365
• Excellent listening, negotiation, and presentation skills
• Experience delivering client-focused solutions
• Ability to manage multiple projects while maintaining attention to detail
• Strong communication skills in a complex matrix environment
• Knowledge of business and technology trends, especially within IT
• Degree in IT, Business Administration, Sales, or relevant field

Preferred Skills and Experience

• Bachelor's or Master's degree
• Consultative selling experience in technical solutions
• Relationship management experience
• Subject matter expertise in areas like Cloud, Network, Cybersecurity, AI
• Cross-functional team management experience

Being You

We value diversity, inclusion, and the unique perspectives each individual brings. Our inclusion networks support a workplace where everyone can thrive and bring their whole selves to work.

What You Can Expect

At Kyndryl, you will work with Fortune 100 clients, innovate daily, and develop new skills. We offer comprehensive benefits, learning opportunities, and a commitment to your well-being and success.