Junior Customer-Facing Exposure Analyst

XM Cyber; Köln; Vor Ort; EUR 40.000 - 55.000; Vollzeit

Zusammenfassung

A leading hybrid cloud security company is seeking a Junior Security Analyst to join their managed services team. This role focuses on providing expert guidance to clients on exposure remediation and maintaining strong relationships while effectively analyzing and mitigating security risks within IT and cloud infrastructures.

Qualifikationen

• Proven experience as a Security Analyst or in a similar customer-facing role.
• Knowledge of exposure assessment methodologies and best practices.
• Familiarity with AWS, GCP, or Azure cloud security.

Aufgaben

• Primary contact for customers, maintaining strong relationships.
• Conduct assessments of IT and cloud infrastructure.
• Utilize XM Cyber platform for exposure management.

Kenntnisse

Exposure Remediation

Vulnerability Management

Penetration Testing

Analytical Skills

Problem-Solving

Customer Service Orientation

Tools

Vulnerability Scanning Tools

Jobbeschreibung

XM Cyber is a leading hybrid cloud security company that’s changing the way organizations approach cyber risk. XM Cyber transforms exposure management by demonstrating how attackers leverage and combine misconfigurations, vulnerabilities, identity exposures, and more, across cloud and on-prem environments to compromise critical assets. With XM Cyber, you can see all the ways attackers might go, and all the best ways to stop them, pinpointing where to remediate exposures with a fraction of the effort.

We are seeking a Junior customer-focused Security Analyst to join our managed services team. As a Customer-Facing Security Analyst, you will play a critical role in delivering top-notch exposure remediation services to our clients. You will work closely with customers to assess, analyze, and mitigate exposures in their IT and cloud infrastructure, while providing expert guidance and maintaining strong client relationships.

Responsibilities :

• Serve as the primary point of contact for our customers, establishing and maintaining strong relationships built on trust and exceptional customer service
• Conduct thorough assessments of customers' IT and cloud infrastructure to identify exposures, vulnerabilities, and potential security risks
• Configure, implement, and utilize XM Cyber platform to identify and prioritize exposures effectively
• Collaborate with cross-functional teams, including IT operations & devops teams to ensure timely and effective exposure remediation actions
• Proactively monitor and track remediation progress, providing cadence updates and status reports to customers and addressing any concerns or questions
• Stay updated with the latest exposure management tools, techniques, and industry trends, and provide relevant recommendations to customers to strengthen their security posture

Requirements

• Proven experience as a Security Analyst or in a similar customer-facing role, with expertise in one or more of the following fields : exposure remediation, vulnerability management, or penetration testing
• Knowledge of exposure assessment methodologies, vulnerability scanning tools, and best practices in exposure mitigation - advantage
• Familiarity with security frameworks such as CIS Controls, NIST, or ISO 27001, and familiarity with regulatory requirements such as GDPR or HIPAA
• Familiarity with one or more main cloud providers (AWS / GCP / Azure) and cloud security best practices
• Strong self learning capabilities
• Excellent analytical and problem-solving skills
• Exceptional customer service orientation