(Junior) Client Onboarding Specialist (m/f/d) | Indian Speaking

Can you imagine what kind of operational chaos local restaurants face behind the counter? It is time for a change! We are allO - the digital backbone of restaurants, the future of gastronomy, and the reliable partner of local businesses. We are bringing a revolution to local restaurants and empowering them to do great in business. allO offers an end-to-end solution for local restaurants. Our mission is to give local restaurants unfair technology advantages to compete with prominent players. Join allO and help revolutionize the future of gastronomy with us! :)

• Primary point of contact for our new clients during their onboarding
• Guide new customers through the entire onboarding process, from the initial introduction to the successful implementation and go-live of our software
• Have in-depth discussions with new customers to understand their specific requirements and ensure the software and hardware is tailored and implemented to their specific needs
• Organize and lead online and on-site training sessions as well as initial support meetings to help new customers become familiar with our products
• Work closely with sales, product management and customer support to ensure that all initial inquiries of new clients are addressed quickly and efficiently
• Help to continuously improve our onboarding process by gathering customer feedback and incorporating it into the development of our processes and products

• Native or excellent Indian language skills along with proficiency in English and good German language skills
• Preferably, initial experience in sales, after-sales, customer success or client onboarding, ideally in SaaS software solutions
• Strong ability to explain digital products in a way that is easy to understand
• Excellent communication, interpersonal and organizational skills
• Proactive way of working and strong customer orientation
• Affinity for innovative technologies
• Willingness and ability to travel to customers throughout Germany
• Valid German driving license (Category B)

• Direct impact on allO's success and future growth
• Working closely with founders and alongside ambitious team members
• Very international and diverse team and a very flat team structure
• Very competitive salary
• 30 paid vacation days per year
• Regular team events and office perks
• Great office at the centre of Berlin
• Modern work equipment (Apple)
• Health benefits (Wellhub / Wellpass)
• Corporate benefits
• Public transport subsidy