Junior Account / Sales Assistant (Berlin)

Five Elephant; Berlin; Vor Ort; EUR 30.000 - 40.000; Vollzeit

Zusammenfassung

Five Elephant, a specialty coffee roastery in Berlin, seeks a Junior Account / Sales Assistant passionate about coffee. The role involves supporting the wholesale business and building customer relationships, ensuring high service levels while contributing to sales strategies in a supportive team environment.

Qualifikationen

• Experience in the specialty coffee industry is essential.
• Some experience in sales, account management, or customer success.
• Fluency in German and English (written and spoken).

Aufgaben

• Assist in managing an account portfolio to strengthen customer relationships.
• Support clients with their needs, including cupping sessions and product recommendations.
• Contribute to sales strategy and target-setting using data.

Kenntnisse

Sales skills

Analytical skills

Interpersonal skills

Proactive mindset

Jobbeschreibung

Five Elephant is a specialty coffee roastery and bakery based in Berlin, known for our dedication to quality, thoughtful sourcing, and sustainability. Our coffee is served in some of the world’s leading restaurants and cafés, and we are committed to building lasting relationships with producers and customers alike.

As we continue to grow, we are looking for a Junior Account / Sales Assistant to support our B2B sales team. This role is perfect for someone who is passionate about specialty coffee, enjoys working directly with customers, and thrives in a fast-paced environment.

Your Role

As a Junior Account / Sales Assistant, you will play a key role in supporting our wholesale business, ensuring that our partners receive the highest level of service and guidance in selecting, brewing, and presenting our coffee. Your work will help build long-term relationships and contribute to our company’s continued success.

Key Responsibilities

• Assist in managing an account portfolio to strengthen customer relationships and drive sales growth.
• Support clients with their needs, including cupping sessions, training, and product recommendations .
• Provide account representatives with the insights and support they need to develop strong partnerships.
• Contribute to sales strategy and target-setting , using data to inform decisions.
• Assist with coffee equipment sales , including espresso machines, brewers, and grinders.
• Help coordinate and represent Five Elephant at events, conferences, and coffee festivals .
• Work closely with marketing, dispatch, and training teams to ensure smooth day-to-day operations.

Your profile

What We’re Looking For

• Experience in the specialty coffee industry is essential.
• Some experience in sales, account management, or customer success .
• Strong analytical skills, with the ability to interpret sales data and provide insights .
• Technical knowledge of coffee equipment and barista operations is a plus.
• Strong interpersonal skills, with a focus on building trust-based relationships .
• A proactive mindset—comfortable with initiating customer interactions and identifying opportunities.
• Familiarity with e-commerce platforms like Shopify and CRM systems is a plus.
• Fluency in German and English (written and spoken).
• Based in Berlin or able to relocate .

Why us?

Why Join Five Elephant?

We are an independent, quality-driven company that values integrity, collaboration, and innovation. At Five Elephant, you’ll work alongside a passionate team in an environment that encourages learning, growth, and professional development. We believe in maintaining strong, ethical relationships with both our producers and customers and we are committed to sustainability and excellence in everything we do.

In the cover letter make sure to write your specialty coffee experience. For this position, we only consider people with coffee experience.