Junior Account Manager - Spanish speaking (f/m/d)

think-cell Software; Berlin; Vor Ort; EUR 40.000 - 70.000; Vollzeit

Zusammenfassung

Join a forward-thinking company as a Junior Account Manager where you'll manage customer relationships and drive product adoption. In this dynamic role, you will collaborate closely with the Regional Account Manager to support a diverse portfolio of clients while delivering impactful training sessions. Embrace the opportunity to grow in a supportive environment that values creativity and collaboration. If you're passionate about customer success and eager to help users become power users, this role is perfect for you. Become part of an innovative team committed to excellence and shaping the future of productivity software.

Qualifikationen

• 1-3 years in sales or account management roles.
• Excellent bilingual communication and presentation skills.
• Experience with CRM systems like Salesforce.

Aufgaben

• Manage and grow customer relationships with mid-market to enterprise clients.
• Deliver product training and enablement sessions.
• Monitor customer usage and proactively address risks.

Kenntnisse

Sales Experience

Account Management

Customer Success

Communication Skills

Presentation Skills

Proactive Mindset

Bilingual (Spanish and English)

Ausbildung

Bachelor's Degree

Tools

Salesforce

Jobbeschreibung

Junior Account Manager - Spanish speaking - Join Our Innovative Team at think-cell Software

Our Story

At think-cell, we create powerful software solutions that help professionals be more efficient and productive. Founded in 2002 and based in Berlin, our tools integrate seamlessly with Microsoft Office to help users create presentations, charts, and diagrams with ease. Our dynamic, international team values creativity, collaboration, and technical excellence.

What You Will Do

In this role, you’ll work hand-in-hand with the Regional Account Manager to manage and grow customer relationships. You will independently handle selected accounts while contributing to the overall customer success strategy in the region. A key part of your role will be to drive user adoption and engagement by delivering impactful product trainings and enablement sessions tailored to specific customer needs.

Key Responsibilities:

• Support and grow a portfolio of mid-market to enterprise customers in close collaboration with the Regional Account Manager
• Independently manage selected accounts, ensuring ongoing engagement and satisfaction
• Deliver onboarding, user trainings, and enablement workshops to drive product adoption and deeper feature usage
• Proactively prospect into new departments or teams within existing customer organizations to expand account reach
• Act as a key point of contact for day-to-day customer inquiries and support
• Monitor usage and customer health, proactively addressing risks and uncovering growth opportunities
• Collaborate cross-functionally to ensure seamless customer experiences and value delivery
• Track activities, report insights, and maintain accurate records in CRM tools

You will be great for this position if you have

• 1–3 years of experience in sales and/or account management, customer success, or a similar customer-facing role
• Excellent communication and presentation skills in both Spanish and English
• Confidence in leading product demos, training sessions, and customer onboarding
• A proactive mindset with the ability to work independently and prioritize effectively
• Familiarity with CRM systems like Salesforce; experience in a SaaS or software environment is a plus
• Enthusiasm for learning and explaining tools like think-cell’s intuitive productivity platform

Our Values

As part of our team, you will embody and help shape the following principles that define us:

• Forward Thinking: We embrace change and challenge the status quo.
• Ownership: We take pride in our work and learn from our mistakes.
• Customer First: We prioritize delivering lasting value.
• Unified Team: We foster collaboration, respect, and integrity.
• Strive for Excellence: We set ambitious goals and pursue quality.

Why is think-cell the right place for you?

You’ll become part of a collaborative team focused on delivering real value to customers. This is an opportunity to learn and grow in a supportive environment, gain direct experience with leading accounts, and help shape how customers engage with our product. If you're passionate about customer success and love turning users into power users—we’d love to meet you.

We empower over 1.2 million users across 30,000 companies, including top consulting firms and major global enterprises. With offices in Berlin, Denver, Boston, London, Tokyo, and Dubai, we’re a diverse team of over 150 people, committed to innovation and excellence.

Think-cell is more than a job – it's a chance to be part of an innovative, inclusive team that values collaboration and growth. We encourage applicants from all backgrounds to apply. Together, we can shape the future of productivity software. We can’t wait to see what you’ll bring to the team!